Duke Automotive
Suffolk, VA
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Very pleasant experience. Stan was dedicated to finding the exact vehicle that i wanted and i was driving it off of the lot within 3 days. I still would've liked to have a bedliner thrown into the deal th the exact vehicle that i wanted and i was driving it off of the lot within 3 days. I still would've liked to have a bedliner thrown into the deal though. More
No matter when we have had problems with a vehical we immediately think of taking it to Duke. We have bought multiple vehicals from them and have been very pleased with the Service Department. Scott has immediately think of taking it to Duke. We have bought multiple vehicals from them and have been very pleased with the Service Department. Scott has always been helpful no matter what. I would highly recommend Duke Service Department to anyone--No one else has worked on our cars! Thanks Scott. Patsy, Peggy & Judy Scott More
Very professional dealership. Vehicle was deliverd on time. A few minor problems were quickly taken care of by Stan along with the support of the service department. Always treated me with respect. time. A few minor problems were quickly taken care of by Stan along with the support of the service department. Always treated me with respect. More
I have been going to Duke Automotive for several years to get service and maintaince work done on my Tahoe. Everyone has always treated me nice and been very friendly to me. Scott Higbie has been my advisor get service and maintaince work done on my Tahoe. Everyone has always treated me nice and been very friendly to me. Scott Higbie has been my advisor for most of the time that I've been going to Duke. He treats me very well and I trust him to take care of my Tahoe. I feel that he has always been honest with me and treated me fairly. More
The dealership and salesman did a great job of locating the vehicle I was looking for and preparing the paperwork to get me in and out within my time constraits. I had a minor problem with the vehicle aft the vehicle I was looking for and preparing the paperwork to get me in and out within my time constraits. I had a minor problem with the vehicle after I left the dealership which they handled in a prompt and courteous manner. It was definitely not the typical car buying experience that leaves you drained and flustered. More
Our experience at Duke Automotive was great. Al Hicks was such a good salesman. He was able to answer all our questions & concerns about our purchase. He was very knowledgable about the product that we was such a good salesman. He was able to answer all our questions & concerns about our purchase. He was very knowledgable about the product that we purchased. We will definantely return to Duke (Al) for future purchases & will recommend our friends to visit there too. More
Car shopping is usually a real pain however when ,out of curiousity , we stopped at Duke one evening about 7 PM to just check out some vehicles when Stan Bell approached us and asked if he could help. Expla curiousity , we stopped at Duke one evening about 7 PM to just check out some vehicles when Stan Bell approached us and asked if he could help. Explained we were just looking like a kid in a candy store. He understood however still made hismself available for questions. Never attempted to guide us to a sale. Was very honest and upfront when asked a question. His honesty and "NO PRESSURE" caused us to return the next day for a test drive from which we proceeded to purcase an SRX crossover. The entire buyiong experience wsa pleasant with out pressure and the final deal was fair without having to bargain price. The entire staff at Duke was pleasant to work with. Would recommend Duke to anyone shopping for a vehicle More
WOW!!! Everyone loves the taste of a piece of cake every once in awhile. I would first like to say that Duke Automotive feed my family and I that good piece of cake. It all started with Ms. Brinkley. Via o once in awhile. I would first like to say that Duke Automotive feed my family and I that good piece of cake. It all started with Ms. Brinkley. Via our phone conversation, Ms. Brinkley shared with me the idea of the popular cake which caught my attention. She explained to me what kind of cake it was and shared with me all the ingredients necessary to make the cake. She was patient, sweet, honest, loyal and kind to me. I was then directed to Mr. Bell for preparation of the cake along with all the necessary ingredients. He directed me step by step in mixing the ingredients together to cook the cake. Mr. Bell was easy going, knowledgeable and well prepared as he educated me on the GMC Terrain. After waiting for the cake to finish cooking, Mr. Bell escorted me to Mr. Kelly. Mr. Kelly carefully and precisely took the cake out the oven. While waiting for the cake to cool down for icing, He finalized the paperwork for the deal to be closed. Mr. Kelly was very friendly and family oriented via communication. All good cake requires high-quality icing. The icing on the cake was my family and I driving off in our new GMC Terrain. I will highly recommend others via word of mouth and direct them to Duke Automotive. More
I am 48 years old and have purchased about 20 vehicles either for myself or my children and my experience with Duke was without a doubt the best experience ever! Al Hicks and Bruce Blythe were amazing in either for myself or my children and my experience with Duke was without a doubt the best experience ever! Al Hicks and Bruce Blythe were amazing in working with us to find the "perfect" vehicle- price and all!!! More
After 44 years of marriage, 4 children and the purchase of at least 25 vehicles, the expererience at Duke - without question - was the finest. Both Stan and Don were courteous, knowledgeable and highly pr of at least 25 vehicles, the expererience at Duke - without question - was the finest. Both Stan and Don were courteous, knowledgeable and highly professional. They actually made my wife and I feel at home. Try finding that kind of atmosphere at some other dealership! No rush. No hassle. I can assure you that we will recommend Duke to all of our friends. In fact, we already have. More