Duke Automotive
Suffolk, VA
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The best car dealership I have ever experienced! This was my third time purchasing a car in my life and I am now a customer for life at this dealership for the rest of my automotive needs!!! my third time purchasing a car in my life and I am now a customer for life at this dealership for the rest of my automotive needs!!! More
Scott is great! He demonstrates a genuine concern about the customer. He comes across as not only genuine, but honest about the diagnoses of the problem, or the lack thereof. Way to go Scott. Lewis the customer. He comes across as not only genuine, but honest about the diagnoses of the problem, or the lack thereof. Way to go Scott. Lewis More
It would be hard to ever buy a car from anybody else once you've been treated so well. I had been looking at a used Buick rendezvous that a friend was selling and was about ready to buy it when they decided you've been treated so well. I had been looking at a used Buick rendezvous that a friend was selling and was about ready to buy it when they decided not to sell. I had talked with Stan Bell about the vehicle just to get some pricing information. Stan called the next day and said he had a vehicle just like the one I had been looking at with less miles and a nicer package on it. He said if we were interested, he'd bring it by our home and we could test drive it. Not once did we feel pressured in any way. To make a long story short, we bought it for almost $1500 less than what my friend was asking for hers. It drives and rides great! I know all the salesmen are good, but Stan Bell is "tops" in my book for his easy going no pressure yet professional manner at all times. I'll be a customer for life. More
Had an appt at 8:30 am on 12/17/2012, Scott said it will take 2 hours. Went by 4 hours later and the truck had not been worked on. Nobody knows why - Scott not available. Service Dept. sucks!! take 2 hours. Went by 4 hours later and the truck had not been worked on. Nobody knows why - Scott not available. Service Dept. sucks!! More
As you may know,buying a vehicle is a financial commitment and somewhat stressfull. At Duke Chevrolet, the staff listen to the customer needs and requirements and always ready to help. They are fr commitment and somewhat stressfull. At Duke Chevrolet, the staff listen to the customer needs and requirements and always ready to help. They are friendly and enjoyable to deal with. They don't pressure you on buying vehicles and always deliver what they promise. Having bought vehicles from different dealers, buying a vehicle from Duke is less stressful. More
They are always courteous and friendly each time I bring one of my vehicles. They always complete the work on time for a great price. I am very satisfied with the service I recieve from the dealership. I br one of my vehicles. They always complete the work on time for a great price. I am very satisfied with the service I recieve from the dealership. I brought my vehicle in Virginia Beach, but I go to this dealership in Suffolk because of the service. More
My family and I have purchased vehicles from Duke since My family and I have purchased vehicles from Duke since 1981 (31 years). We have been most pleased with the quality of salesmanship, service My family and I have purchased vehicles from Duke since 1981 (31 years). We have been most pleased with the quality of salesmanship, service, parts department, as well as the quality of the vehicles. Bruce Blythe used to personally deliver cars for my mother to test drive when she was in the market for new car. Stan Bell picks out my vehicles and delivers them for me to test drive. I call Stan, tell him what I'm looking for, and he brings one over. I'll stop by the dealership at my convenience, and Don Kelly always has the paperwork ready for me to sign with everything fully explained in a way I can understand. Buying a vehicle is a major expenditure for me, and Duke Automotive has consistently made vehicle purchases a pleasant experience through the years. That's why I keep coming back. More
I use Duke for all my Automotive needs. Sales: They are fantastic not pushy... answer all questions, allows test dirves as many as long as needed to be comfortable with the vehicle. Order a car that I wa fantastic not pushy... answer all questions, allows test dirves as many as long as needed to be comfortable with the vehicle. Order a car that I want when they don't have it on the lot, OVER THE PHONE! Service department always gets me in when I need it, Returned to me when promissed. More