Duke Automotive
Suffolk, VA
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I ordinarily would have wanted to negotiate a price, but because I felt the price was so fair, It didn't seem necessary. Buying locally was also a factor. Steve & Eley were both great. Would definitely cons because I felt the price was so fair, It didn't seem necessary. Buying locally was also a factor. Steve & Eley were both great. Would definitely consider buying from them in the future. More
My vehicle purchase from Duke Automotive was the best I have ever had throughout my years of purchasing vehicles. Al Hicks was very informative about the vehicle and worked to my application approved immed have ever had throughout my years of purchasing vehicles. Al Hicks was very informative about the vehicle and worked to my application approved immediately. I came into the dealership with a loan approval in hand and after speaking with Ricky he helped me understand how my loan approval worked as far as purchasing my vehicle. After our conservation he had convinced me to give him the opportunity to find me more suitable financing through their hard work. I was skeptical but the obviously know what they are doing because I got approved with a better offer and percentage rate than what I walked in the door with. KUDOS to the great Duke Automotive Team and I look forward to doing business with them in the future. More
Very happy with my experience at Duke. This is my fifth time working with Stan Bell and I highly recommend him. Very knowledgeable about their product and committed to customer satisfaction. Service depart time working with Stan Bell and I highly recommend him. Very knowledgeable about their product and committed to customer satisfaction. Service department is superb as well. More
It is a pleasure to deal with Scott Higbie when I take my car in for service. He is always attentive to my needs and very helpful. All of the service staff are very friendly. I was given a loaner car to driv car in for service. He is always attentive to my needs and very helpful. All of the service staff are very friendly. I was given a loaner car to drive while my car was being serviced which was a big help to me. I appreciate the great customer service that I received! More
No pressure sales team. Very friendly and very eager to show us many cars that we were interested in. Helped us to make the right decision in choosing the car that we purchased. We are very happy and sat show us many cars that we were interested in. Helped us to make the right decision in choosing the car that we purchased. We are very happy and satisfied with our experience with Duke. We will continue to purchase from Duke and suggest to our family and friends. More
Called on Thursday for an appt. , Scotty ask for when as norm , I ask as soon as he could , Scottie how about tomorrow what time , I said around , how about 10:15 . I said great. This is the kind of of s norm , I ask as soon as he could , Scottie how about tomorrow what time , I said around , how about 10:15 . I said great. This is the kind of of service that I not only expect, but this is the kind of service that this group extends to all of there families, meaning us the customers. Once you converse with Scottie with what you need done , he says OK , and the next thing you hear from him is Mr. Don your car is ready. And you leave with the fealing that you are part of the family. Thanks Guys. More
It was easy to make this appointment for a state inspection. Upon arrival, the paperwork was presented and the car was immediately taken into service. The waiting time was short and most of all, t inspection. Upon arrival, the paperwork was presented and the car was immediately taken into service. The waiting time was short and most of all, the inspection was free. All employees were courteous and friendly. I will continue to use Duke as my one place to service my cars. More
We were very pleased with our experience at Duke. Stan made us feel that our business was important. He answered every question we had and had great knowledge about the Chevrolet Silverado we were interes made us feel that our business was important. He answered every question we had and had great knowledge about the Chevrolet Silverado we were interested in. We visited a couple of other dealers in the area and came back to Duke because their price was fair and most importantly we felt this dealership was honest and forthright, It was clear that Duke really does care about making their customers have a great buying experience. Don Kelly, the finance manager was also great to deal with. Everything was clearly explained. Signing on the dotted line was quick and easy. Thanks to the team at Duke, we're driving our new Chevy Silverado. When people ask where we got our truck, we will definitely be sending them to Stan and Don at Duke. More
My husband and I went in to buy a Cadillac SRX as a surprise for his parents 50th Wedding Anniversary. Steve and Bruce went out of their way to assist with the surprise, and to make sure we were compl surprise for his parents 50th Wedding Anniversary. Steve and Bruce went out of their way to assist with the surprise, and to make sure we were completely satisfied. Everyone we encountered was friendly and helpful. It could not have been a smoother or better experience... Thanks to all involved! More
I can always depend on Scott to give me the very best of service. I rely on his opinion to do what needs to be done to service my vehicle to keep it in good operating condition. Thank you Scott for all yo service. I rely on his opinion to do what needs to be done to service my vehicle to keep it in good operating condition. Thank you Scott for all you do. More