Duke Automotive

I give Duke Automotive a GREAT review. If the rating went higher than 5, I'd give Steve Fowler a TEN! He was the definition of genuine customer service. went higher than 5, I'd give Steve Fowler a TEN! He was the definition of genuine customer service. More

I have used Duke for over 10 years and have been completely satisifed. I am moving out of the area and will miss the frendliness. They have gone out of their way to make things right. One time we completely satisifed. I am moving out of the area and will miss the frendliness. They have gone out of their way to make things right. One time we were going to Texas on vacation and the air condition repair would not be completed in time for us to leave. They made sure we had a vehicle for the trip while they continued to repair our car. It was ready when we returned. The service provided by Scott Higbie and his repair team is second to none and they meet expectations every time. My wife and I will truely miss the service provided by Duke. More

Duke was the last places in Suffolk I visited due to pass experinces that happened years ago. I have owned a ford for many years and expected to by form the ford dealer this time. Mr. Fowler showed us what w experinces that happened years ago. I have owned a ford for many years and expected to by form the ford dealer this time. Mr. Fowler showed us what were looking for and got it in our price range. Every one I have talked to has convinced me that they want to be my dealership for a long time. More

service was AMAZING! I absolutely loved being able to go to Jerry and share with him what I wanted and didn't want in a car! he's very patient and understanding. to Jerry and share with him what I wanted and didn't want in a car! he's very patient and understanding. More

Scott goes above and beyond to get my vehicle serviced and back to me on time. He is always courteous and professional. I will continue to have my vehicles serviced there! and back to me on time. He is always courteous and professional. I will continue to have my vehicles serviced there! More

A pleasant experience at a nice dealership with friendly people to deal with. They have a large selection of cars and trucks to choose from. . people to deal with. They have a large selection of cars and trucks to choose from. . More

I truly believe Jim was honest in his comments that he knew the previous owner and knew the history of the truck, a person's integrity is an asset I value in any individual regardless of their career fiel knew the previous owner and knew the history of the truck, a person's integrity is an asset I value in any individual regardless of their career field, even as a salesman! More

Was searching for a new truck for a long time and could not get the timing right to buy one. Richard and then Al were very helpful and worked with us to find just the right truck and even held on to it whi not get the timing right to buy one. Richard and then Al were very helpful and worked with us to find just the right truck and even held on to it while we completed all of the paperwork on our end. Thank you all for a Great buying experience. More

We ended up at Duke Automotive after leaving Perry Buick in hopes of finding a better buying experience and that is just what we did! I am so glad we made the choice to drive the 25 miles to Suffolk. We a in hopes of finding a better buying experience and that is just what we did! I am so glad we made the choice to drive the 25 miles to Suffolk. We accidentally showed up after they had closed on a Saturday but Ricky Eure came out and helped us anyway. We found the Enclave we were looking for and worked with Steve Fowler to get the deal done. It was a painless process and we love the new car. We met Eley while we were there and felt like we were working with and talking to old friends. Great experience and I wouldn't suggest anyone go anywhere else when looking for a product they sell! More

The appointment was made promptly by Scott and he called to let me know what the scheduled maintainance was and how much it would cost. He gave me the choice of opting out of any of the services. The work to let me know what the scheduled maintainance was and how much it would cost. He gave me the choice of opting out of any of the services. The work was done on time. Scott called to let me know the car was ready. While I was taking care of the payment, Scott brought my car up to the door. Everyone was polite and professional. I really appreciate the Duke service staff. More