Duke Automotive

inspection Loved that i could make appt, get in and out in less than an hour vs dropping car off or sitting there all day. 25th word Loved that i could make appt, get in and out in less than an hour vs dropping car off or sitting there all day. 25th word More

Great experience as usual! Our 4th vehicle from Duke and another great deal! Al was awesome to deal with and went above and beyond. Bruce was very thorough and helpful with ou Our 4th vehicle from Duke and another great deal! Al was awesome to deal with and went above and beyond. Bruce was very thorough and helpful with our trade. Don is the most amazing finance guy in the area! We always have great customer service and leave happy customers! More

Great buying experience This was our first buying experience at Duke and we have become customers for life. Jonathan Tunnell took great care of us and made sure we got every This was our first buying experience at Duke and we have become customers for life. Jonathan Tunnell took great care of us and made sure we got every item on our need and wish list in our price range. We've never had such an enjoyable buy experience. More

the lady from the UK who came and introduced herself to us. Our experience at dukes was a wonderful wonderful experience meeting new people with one common goal satisfying the customer 100% we will purchase our Our experience at dukes was a wonderful wonderful experience meeting new people with one common goal satisfying the customer 100% we will purchase our vehicles from Dukes.Maggie from the UK, Bruce & Don along with Mrs Dukes we love Our Dukes. More

New Feature at Duke Took the car in for state inspection and oil change. When the invoice was tendered I received a summary of issues I need to plan for in the future, i Took the car in for state inspection and oil change. When the invoice was tendered I received a summary of issues I need to plan for in the future, including a leaky water pump. Nice to have this new report. Not unexpected since this car is 13 years old, bought from Duke and always serviced by Duke. More

Thank you Maggie! Maggie Kennedy and the rest of the sales team at Duke Automotive made our car buying experience our most pleasant one yet. Maggie knew how all the fea Maggie Kennedy and the rest of the sales team at Duke Automotive made our car buying experience our most pleasant one yet. Maggie knew how all the features on our new Suburban worked and took time to answer all of our questions. She even took time to learn about our family and made it feel like we were buying a car from a long time friend and not someone we just met. Duke will definetly be our first stop next time we're in the market for a new vehicle!!! More

Slipping Went at for 7:30 am appointment. Cars were parked in no parking, could not move in lot. Finally did a 98 point turn, got parked for service, a whole Went at for 7:30 am appointment. Cars were parked in no parking, could not move in lot. Finally did a 98 point turn, got parked for service, a whole staff at counter, weather was below freezing, it was 7:27 and they would not open doors, they did promptly at 7:30. Don't want to give those extra minutes of wait area time, I guess. My car has had the same tire issue all 3 times of low deflation, all three times they told me it was a nail, but can patch, all three times it was a different tire and cost $33 per patch. Where are all these nails I'm driving through, ????. Didn't want to lose work time, brought lap top, can't get on internet. The power strips on both desks don't work, (I asked), is it hard to put an extension cord to get the desks powered up or at least a power strip???? So, no internet and NO power at desks. Customers (I know they can't help much) in waiting room are what you'd find in ghetto. LOUD, on phones, playing music, looking for "free" stuff. I probably won't go for service there anymore. I pay higher prices for service for my Cadillac and this is well below other dealers. Used to love them, but not so much. And now this review won't let me submit without correcting words- they are interjections and names in common vernacular! More