Duke Automotive
Suffolk, VA
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New Customer After Performance Buick Dealership closed at Chesapeake Square, received invitation from Lydia Duke to try her dealership. She also included free and After Performance Buick Dealership closed at Chesapeake Square, received invitation from Lydia Duke to try her dealership. She also included free and discount coupons for service. Service Adviser Ashley Thompson was courteous, friendly and worked to schedule my maintenance work on Saturday. She provided me with a complete report on the status of my vehicle along with recommendations. The mechanic Matt Trail took time to explain in detail what work needed to be done and answered all my questions regarding maintenance and service of my vehicle. I was really pleased with the work performed and the way that I was treated. I was looking for a dealership that was family owned who treated their customers like family, a dealer that I felt was honest and one that I could trust and feel comfortable with. I have found that dealership at Dukes Automotive in Suffolk, VA. More
Great Help Wasn't able to find the vehicle that I wanted in the inventory so we built one and had it delivered. It looks great. Thanks for the help Wasn't able to find the vehicle that I wanted in the inventory so we built one and had it delivered. It looks great. Thanks for the help More
Jerry Butler is AMAZING This is my second purchase from Duke and Jerry. Nothing but praises for him and the staff there. He went out of his way to make sure I was satisfied This is my second purchase from Duke and Jerry. Nothing but praises for him and the staff there. He went out of his way to make sure I was satisfied with the deal and even took time to sit down and explain everything in detail. I would recommend anyone who goes to Duke to ask for Jerry! More
BEST CAR BUYING EXPERIENCE EVER! I WAS SHOPPING CAR #9 FOUND THE PERFECT CAR FOR ME WITHOUT BEING PUSHED INTO BUYING IT, TOOK ADVANTAGE OF THE OVERNIGHT TEST DRIVE! FELL IN LOVE WITH I WAS SHOPPING CAR #9 FOUND THE PERFECT CAR FOR ME WITHOUT BEING PUSHED INTO BUYING IT, TOOK ADVANTAGE OF THE OVERNIGHT TEST DRIVE! FELL IN LOVE WITH THE CAR. THE REST IS HISTORY I LOOK FORWARD TO DEALING WITH THIS DEALERSHIP IN THE FUTURE More
There's No Place Like DUKE!!! You don't need "Ruby Slippers" at Duke Chevrolet. Once you have experienced the sincere kindness of all involved, you not only feel as if you are wear You don't need "Ruby Slippers" at Duke Chevrolet. Once you have experienced the sincere kindness of all involved, you not only feel as if you are wearing those "Ruby Slippers", you have become the focal point of someone whose is important and not just another munchkin who was taken advantage of by a wicked witch or warlock. Yes, you may be a horse of a different color but once you have placed your trust in the Wizard (AKA: salesperson/serviceperson), realization comes to life. They have something of everything at DUKE because "There's No Place Like Home". That home for me is at Duke Chevrolet!!!! No, not a dream but a FANTABULOUS reality. Loivin me some DUKE Chevrolet. More
Great service - Jordan Molon is awesome! Just want to highly recommend Duke for all your service needs! Jordan was a pleasure to work with and delivered my serviced vehicle as discussed - no Just want to highly recommend Duke for all your service needs! Jordan was a pleasure to work with and delivered my serviced vehicle as discussed - no surprises! More
Good Service Always good service at Duke. How many times do you take a car in for service and have the owner of the dealership stop by the waiting room and thank Always good service at Duke. How many times do you take a car in for service and have the owner of the dealership stop by the waiting room and thank you for your business. I would bet not many. More
Best car buying experience I have had Maggie Kennedy was a pleasure to work with and helped to make our car buying experience stress free and hassle free. Everything from test driving the Maggie Kennedy was a pleasure to work with and helped to make our car buying experience stress free and hassle free. Everything from test driving the car to purchasing ran smoothly. There were no high pressure warranty sales which is another reason I rated so high. After buying quite a few cars in my life, I know what I want and need. The car was is excellent condition with low miles. It was brought in to have glass goat put on and my experience in the service center was excellent as well. I was given a new loaner to drive while car being serviced for the day. Ashley was very friendly and helpful. I would recommend Duke to my friends looking to purchase a new or used car. More
Nice but Slow The waiting area was very nice and the front desk personnel was extremely friendly. My only complaint is that it took 2 hours for an oil change. I arr The waiting area was very nice and the front desk personnel was extremely friendly. My only complaint is that it took 2 hours for an oil change. I arrived early only to watch several customers arrive and leave before me. There were no updates or explanation as to why it took so long and the receipt reflected only 0.4 hours of service performed. A little communication goes a long way if there is going to be a delay. I also left a message with the Service Manager about an issue found during the inspection. It has been 24+ hours now with no return call received. More
Great service! Great service, friendly service people. Elton always picks me up and or drops me off, he is friendly and very prompt. I think you all do a great over Great service, friendly service people. Elton always picks me up and or drops me off, he is friendly and very prompt. I think you all do a great overall job there! More