Duke Automotive
Suffolk, VA
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New car purchase Completely satisfied as before. The employees that we worked with were very friendly and helpful. Phyllis was very helpful and pleasant, she was no Completely satisfied as before. The employees that we worked with were very friendly and helpful. Phyllis was very helpful and pleasant, she was not pushy, which we deeply appreciated. Thanks again, George and Linda. More
Excellent Very enjoyable experience working with Maggie Kennedy, she was very informative about the GM vehicles and steered us in the right direction for the ve Very enjoyable experience working with Maggie Kennedy, she was very informative about the GM vehicles and steered us in the right direction for the vehicle of our choice. The ability of Maggie Kennedy and Mike Williams to work together with us to lock in our vehicle while waiting the finalization of financing and potential discounts/rebates was impressive. In the past 11 years we have purchased four new vehicles. I would rate Duke Automotive as our best experience so far. What remains to be seen is the customer service after the sale. This is where brand reputations and loyalty are made or lost. More
New truck We bought a truck and it was truly a great experience . Stan Bell listened to what we wanted and made the process of getting the truck simple . I also We bought a truck and it was truly a great experience . Stan Bell listened to what we wanted and made the process of getting the truck simple . I also have a vehicle from Duke . The service has always been excellent . Thanks to all at Duke Automotive who helped make our experience the best ! More
quick service On short notice we were able to get my wife's car in for an oil change, wash and vacuum since she would be out of town the next week. Susan, as always On short notice we were able to get my wife's car in for an oil change, wash and vacuum since she would be out of town the next week. Susan, as always took good care of us. More
07 GMC Chris Corey did the work on our Denali. Chris was very professional, was definitely on top of his game. Great experience. Diagnosed and explained the Chris Corey did the work on our Denali. Chris was very professional, was definitely on top of his game. Great experience. Diagnosed and explained the problem. Thanks again. Mr & Mrs Hess More
Excellent service as always!!! Outstanding service! Duke has been our dealer for many years and will continue to be because after we buy the car, we receive excellent service and ca Outstanding service! Duke has been our dealer for many years and will continue to be because after we buy the car, we receive excellent service and care. More
Painless Jerry Butler and Don Kelly make it an easy task to purchase the vehicle you want . They are in tune to listening to what you want and then go the ext Jerry Butler and Don Kelly make it an easy task to purchase the vehicle you want . They are in tune to listening to what you want and then go the extra mile to make it happen . More
Excellent Customer Service and Satisfaction This service center is the best I have ever dealt with. They are always willing to work with me and give me a vehicle to drive during the warranty wo This service center is the best I have ever dealt with. They are always willing to work with me and give me a vehicle to drive during the warranty work. Very laid back and easy to work with. I dealt with Priority Chevrolet a few times at first but after beating around the bush with fixing my truck due to the extent of the with required I decided go to Duke because it is right near my house. I took it in and have never looked back. The Diesel mechanic there is very good and has taken care of my truck every time and done an amazing job. Will Roberts is my service writer every time and the guy is awesome. Customer service is his number one concern. More
Great Service I can't put into words how great of an experience I had in my last trip to the Duke Service department. Will Roberts is by far one of the best reps I I can't put into words how great of an experience I had in my last trip to the Duke Service department. Will Roberts is by far one of the best reps I have had the experience of dealing with. This place is a great representation of a down home dealership with class. More
Service Will Roberts took great care of me and my car when I brought it in recently for an oil change and tire rotation. We will definitely go back for our f Will Roberts took great care of me and my car when I brought it in recently for an oil change and tire rotation. We will definitely go back for our future car needs! Very personable and friendly service. More