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Duke Automotive
Suffolk, VA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 714 reviews
January 06, 2016
Great Jerry was very helpful Very nice and friendly people here will recommend to others. Jerry and Lydia were very helpful in trying to find me the right truck for the right pric Very nice and friendly people here will recommend to others. Jerry and Lydia were very helpful in trying to find me the right truck for the right price. More
by VIRGINIAPUMPANDMOTOR
Verified CustomerEmployees Worked With
Jerry Butler, Lydia Duke
January 02, 2016
Awesome experience Stan Bell was an absolute pro. I got a crazy good deal and a very fair trade in amount. Everyone I came into contact with at Duke Chevrolet was effici Stan Bell was an absolute pro. I got a crazy good deal and a very fair trade in amount. Everyone I came into contact with at Duke Chevrolet was efficient, knowledgeable and super nice! I was in and out in 3 hours. Best car buying experience of my life!! More
by BABSWEST9
Employees Worked With
Stan Bell
January 01, 2016
Purchase Enjoyed my experience with the purchase of my new vehicle. I was surprised how expensive it was relative to the cost of living in the area. Enjoyed my experience with the purchase of my new vehicle. I was surprised how expensive it was relative to the cost of living in the area. More
by DELAHANTYMBAGRAD
Employees Worked With
Don Kelly, Mike Williams
December 31, 2015
Recall Repair I scheduled my recall service three weeks in advanced. My car was dropped off Sunday evening for an 8:30am slot on Monday with a specific tech. I c I scheduled my recall service three weeks in advanced. My car was dropped off Sunday evening for an 8:30am slot on Monday with a specific tech. I called at 1pm and it was just being pulled in the garage to be worked on. I then showed up at 4pm and it was ready 10 minutes later. Not sure why I scheduled an appointment when it appears other repair work took priority. Plus the required work per the recall would only take two hours. My car was not ready until 7 hours later. On a side note they told me it would cost $1800 to replace my catalic convertors. I had the work done at another auto garage for $650. More
by mchcfamily
Employees Worked With
Ashley Thompson, Richard Potts
December 30, 2015
Service Department Awesome service reps. Always nice and friendly. I have never gone in to an appointment and not been met with a friendly face! Jordan Molon was very h Awesome service reps. Always nice and friendly. I have never gone in to an appointment and not been met with a friendly face! Jordan Molon was very helpful to me on my most recent visit. On my previous visit the gentleman rep ( can't remember his name) even found me a Pepsi . More
by KathyM
Employees Worked With
Jordon Molon
December 29, 2015
Service Call The car came in because of dealer recall and when we got there we found that an earlier recall had not been fixed correctly. Will Roberts made sure th The car came in because of dealer recall and when we got there we found that an earlier recall had not been fixed correctly. Will Roberts made sure that before the car left this time everything was corrected and in working order. He was able to get the recall redone under warranty, even though it had been fixed once before. I will make sure that all my work now is overseen by him as he was very thorough and a pleasure to work with More
by mickey55
Employees Worked With
Will Roberts
December 28, 2015
Best sales person i ever encountered. Never met a sales person like Jimmy before,kind and thoughtful, and there to help at every turn,my wife and I really enjoy our experience at your deal Never met a sales person like Jimmy before,kind and thoughtful, and there to help at every turn,my wife and I really enjoy our experience at your dealer ship.won't buy a car from any other place but DUKE, GOD bless.D onnell and Sandra gilmore More
by donnellgilmore24
Employees Worked With
Jimmy t
December 24, 2015
The work was completed on time, at the price quoted, Rick was prompt with followup on my questions, there were no surprises. and the interior was as clean as when I brought it in. Very professional atmosphe was prompt with followup on my questions, there were no surprises. and the interior was as clean as when I brought it in. Very professional atmosphere. More
by rbctlc
Employees Worked With
Rick Fleming
December 24, 2015
Poor service! Had an appointment for 8:30AM for tire rotation and oil change. Took two hours to complete. This is totally unsatisfactory. Plus service technician Had an appointment for 8:30AM for tire rotation and oil change. Took two hours to complete. This is totally unsatisfactory. Plus service technician spilled oil all over engine. Was told by technician that he was able to clean the spill off the engine. More
by TY.HESTER.CTR
Employees Worked With
Susan Ragans
December 23, 2015
Great service! Service on my vehicle was started within a few minutes of my scheduled appointment time, and was finished well within the window of time promised. Th Service on my vehicle was started within a few minutes of my scheduled appointment time, and was finished well within the window of time promised. Thanks, Will and service techs! More
by DOUG_JEANB
Employees Worked With
Will Roberts
