Dublin Toyota

Henry Eng was friendly, helpful, and knowledgeable. He was a pleasure to work with. The cashier was also helpful and polite and answered my questions. This was my first time at this dealership and I would was a pleasure to work with. The cashier was also helpful and polite and answered my questions. This was my first time at this dealership and I would not hesitate to go back because I was very well treated. More

Henry Eng was very helpful and professional. I would recommend him to friends. On another note, I did notice one of your service guys driving the courtesy van and talking on the cell phone at the same recommend him to friends. On another note, I did notice one of your service guys driving the courtesy van and talking on the cell phone at the same time. More

I own 2 Toyota and have serviced them at other dealers I I own 2 Toyota and have serviced them at other dealers I have left both those dealers due to there terrible service. I have been going to Dublin Toy I own 2 Toyota and have serviced them at other dealers I have left both those dealers due to there terrible service. I have been going to Dublin Toyota for the past 4 years and there service is great. More

The service at this dealership is great! I've always been treated courteously and all the service employees have taken the time to answer any and all of my questions, even though I didn't purchase my Pr been treated courteously and all the service employees have taken the time to answer any and all of my questions, even though I didn't purchase my Prius at this location. And I even had them change the license plate holder so that it has the name of the dealership, as I'm proud to advertise for them. More

My name is Calvin, I have been treated very nice and friendly by the staffs in Dublin Toyato, especially (Mauricio flores), He is very profession and detail to explain about the procedure. I have been c friendly by the staffs in Dublin Toyato, especially (Mauricio flores), He is very profession and detail to explain about the procedure. I have been come back few times for the service since I bough my car. I would recomend to my family and friend to Dublin Toyota. More

I am writing to commend Jonas Woodson for his high quality of customer service as my service representative. In September we had to get both our cars serviced as one was due for a minor 5K service an quality of customer service as my service representative. In September we had to get both our cars serviced as one was due for a minor 5K service and a larger 60K service. Rather than wanting to coordinate only having a single car for 2 different days or worrying about the shuttle time pickup/dropoffs, I called the Dublin Toyota Service Department and spoke with a service representative and asked if we brought in both cars for service on the same day if we could get a courtesy car for the day. I made my arrangement with Jonas Woodson who was very polite to me on the phone and answered my questions about the two service checkups that both cars were due for. He looked up both our cars one of which was under my last name and the other under my husbands. We made an appointment for an 8:30am drop off as well as for a courtesy car. The day of our service appointment we showed up early so that I could get to yoga class by 8:30am. My husband went to start the paperwork for the courtesy car and I went to start the paper work with Jonas. Jonas talked me through all the options for the 5K service and I decided with the middle tier option. And he also went over the 60K service for the other car. He asked us if we needed the vehicles done by any time. We did not, but I am sure that if we had a time constraint, he would have done his best to honor our request. Later in the day we got a call from Jonas who said our cars were ready. When we picked up the cars we got a one of the new Dublin Toyota service loyalty cards. At the payment counter Jonas explained that the system would only recognize one car at first but that we could log back in and add in the other vehicle and they would add in the points for the other car serviced. The card had a couple of problems with acknowledging our points but it was due more to the 3rd party system that Dublin Toyota was using. I emailed Jonas and he quickly responded and said he would look into it. He took care of making sure that we got our full credits for our service loyalty points and he did it professionally and promptly. He was super on top of it and he even gave us extra rewards points for our birthdays-- mine was the 12th of October and my husbands is the 6th. More

Fast and friendly service. Dealership prices are always a bit high, but customer relations was awesome. I did not have to wait at all. Thanks Dublin Toyota. a bit high, but customer relations was awesome. I did not have to wait at all. Thanks Dublin Toyota. More

Scott was very helpful. Every time I have taken my car for service I get consistent great service from the sale reps to the shuttle can drivers. for service I get consistent great service from the sale reps to the shuttle can drivers. More

This was the best customer service I have ever received. This was the best customer service I have ever received. The employees were all working together; they were focused, and best of all, their attitud This was the best customer service I have ever received. The employees were all working together; they were focused, and best of all, their attitudes were exceptional. Marcus Mendiola provided outstanding attention to detail. He promptly called with efficient updates and provided excellent feedback to my questions. Thank you Dublin Toyota for your remarkable service. We will definitely be buying our next car at your dealership! Also, thank you to Mr. Larry Tate and Mr. Ed Cornelius for their outstanding service. More

I have only positives so far with Dublin Toyota. Its been over one and half years doing service with my Cars. I have dealth with number of service assistants and managers. But today I am really impressed wit over one and half years doing service with my Cars. I have dealth with number of service assistants and managers. But today I am really impressed with Mauricio Flores who patiently explained me everything I needed to do for my Prius. Also a good learning for me. Hopefully I will see him again in my next visit. Thanks to Mauricio and Dublin Toyota. More