Dublin Toyota

Evan Gomez Evan’s customer service Evan identified my concerns reg a leak after my car was in Toyota repair shop $3000 repAir and still had a leak. Evan demons Evan’s customer service Evan identified my concerns reg a leak after my car was in Toyota repair shop $3000 repAir and still had a leak. Evan demonstrated a need for a fast follow up and repair. He had to keep the car longer after the o-ring missing repair was identified and was ok with me for him to keep the car and return it when totally ready. Still have some residual leaks but hopefully will clear. Thanks Evan More

Service is smooth and efficient Waited over a hour from arranged home pick up. May need to add a shuttle driver during commute or busy time periods. Otherwise, service is very go Waited over a hour from arranged home pick up. May need to add a shuttle driver during commute or busy time periods. Otherwise, service is very good. More

Billy in service is Awesome! Billy in service is simply awesome. He is attentive, he takes care of business and is always receptive to hearing out the customer. Harold is also a Billy in service is simply awesome. He is attentive, he takes care of business and is always receptive to hearing out the customer. Harold is also amazing. I always get high quality service when I come into toyota in Dublin and as I said, Harold and Billy are just terrific! They are top notch service. More

General maintenance Louis Lanza truly understands customer service and makes sure all areas are covered. Louis has a good sense of humor and is empathetic when you have Louis Lanza truly understands customer service and makes sure all areas are covered. Louis has a good sense of humor and is empathetic when you have big issues that need to be addressed. More

Excellent service each time I take my car in for service. They always do their best to get the job done on a timely basis. Very courteous staff and the car wash is a b each time I take my car in for service. They always do their best to get the job done on a timely basis. Very courteous staff and the car wash is a bonus. More

Stop playing the pricing game and trying to overcharge me! I have been servicing my 2004 Camry at Dublin Toyota for years. All my other experiences had been good and I felt like I had gotten good value. I a I have been servicing my 2004 Camry at Dublin Toyota for years. All my other experiences had been good and I felt like I had gotten good value. I am willing pay at little more (10-15%) for service from a Toyota dealer, but not 25%-50% more. This time, I felt like I was being heavily upsold and the base prices had been marked up. I came in for 30K Major Maintenance and the Service Manager told me it was $1000+! Are you kidding??? I pushed back and he said, "well, I suppose you could do the minimum ..." and clicked on a different tab -- but even the "minimum" was around $500, about $100 more than last time. Previous Service Managers always showed me the three levels and told me the differences instead of immediately pushing the most expensive option. Fortunately, I had also printed out a coupon on their website which almost brought it back down to the previous price. This this whole pricing game leaves a bad taste, and more importantly, because I can't trust them anymore, I'm not sure I'll be going back again. More

Scott in Service Scott in service is great! Listens to what I my concerns are and is very easy to get a hold of via text or phone call. Excellent service! Scott in service is great! Listens to what I my concerns are and is very easy to get a hold of via text or phone call. Excellent service! More

Maintenance check up Good customer service. Quick and simple to schedule service. Received updates on the status, maintenence was completed very quickly. Always helpful Good customer service. Quick and simple to schedule service. Received updates on the status, maintenence was completed very quickly. Always helpful and friendly. Would highly recommend. More

My car didn’t get fixed My blind spot wasn’t functioning well few month ago , and I didn’t get chance to settle the appointment because they can only check it in the weekdays My blind spot wasn’t functioning well few month ago , and I didn’t get chance to settle the appointment because they can only check it in the weekdays. Cuz I have to go work. Then few days ago unfortunately my car accidently get a scratch on the back , last Monday it was time to get a oil change finally I got time check the car and said blind spot wasn’t functioning well . They saw my scratch on the back and said blind spot doesn’t work cuz of that and told me my insurance need to cover by myself which it wasn’t the case. Even to refuse to take off the parts what’s wrong with the sensor and being told thats gonna be an extra charge. Quote me around $3k to fix the outside first. So frustrated. End up with I gave up repairing the blind spot More

Simple Check in check out with satisfaction Check in check out with satisfaction Check in check out with satisfaction Check in check out with satisfaction Ch Check in check out with satisfaction Check in check out with satisfaction Check in check out with satisfaction Check in check out with satisfaction Check in check out with satisfaction More