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DuPage Chrysler Dodge Jeep RAM

Glendale Heights , IL

4.4
1,069 Reviews
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433 East North Avenue

Glendale Heights , IL

60139

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Showing 1,069 reviews

April 25, 2022

I came in looking to buy a Black Charger than i saw a Chrysler 300 and fell in love with Rose was great . More

by sglass482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Fritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Bought a Chrysler 300 from Rose and Mandy two great girls they made it very easy for me.Bart More

by sglass482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Fritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Brian was by far the best salesmen I’ve ever worked with. He made the purchasing process extremely pain free! I would recommend this location if you are looking for a car or just need to take your car in for More

by Erika_Jayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brundage; Jesus Sanchez
April 19, 2022

If I could leave a negative rating I would as this location as well as sales has no common courtesy at all. My husband went in there today to look at a car and when the salesman came back to ask how More

by kristen
Recommend Dealer
No
Employees Worked With
clyde
April 11, 2022

Was there 12/2021 traded it in our lease , and got a new jeep sahara 2021 4xe , there were 2 issues . The tax credit was not explained to us at all, we left the dealer under the impression that we were goin More

by Wernner J Cavero
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Brundage and Donnie (manager)
March 28, 2022

Oh my gosh, Donnie is amazing. I had two issues with my Jeep Wrangler. First, cracked windshield (AGAIN) and second I had zero paperwork from my purchase at the dealership (zip d More

by lmielnicki9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie
March 26, 2022

Made appointment to buy a vehicle. Called in the morning and then again in the afternoon. They said the car was ready both times. I drove 45 minutes to get the vehicle. When I arrived, More

by Gene
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Diana
Mar 30, 2022 -

DuPage Chrysler Dodge Jeep RAM responded

Wow Gene, I am truly sorry to hear that you had such a poor experience with our business. This is obviously the LAST thing we want to have happen in the auto industry, and it is something we work very hard to ensure does not happen. Obviously that did not happen here, and there was a major breakdown in out systems somewhere. I would truly like to try and see if there is anything at all I can possibly do to help out here. Can you please reach out to me at happycustomer@dupagedodge.com so I can try to help out here.

Mar 30, 2022 -

Gene responded

I used to sell cars. I know all the tricks that get played. That is why I made sure to call twice before driving out there. In my case, my wife is on Hospice at home. I don't think there is any way you can give me back the hours I lost with her. Please keep this in mind before you pull this crap on other people.

March 26, 2022

Excellent customer service. Ali and Lanny were great help with my new Jeep purchase. Definitely will recommend them to friends and family. More

by Iamali1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Onayo, Lanny Lancaster
March 11, 2022

Rose Fritsch was amazing! !! I love that she was very attentive and walked through the whole process of trading in my car. Rose answered all questions that I had. She is an a More

by sglass482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Fritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Last week, I had the need to have a tire replaced under my tire and wheel warranty through DuPage Chrysler Jeep after the tire picked up some type of object that essentially flattened the tire. I was able More

by Terry Mee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie and Jennifer in Service
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