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DuPage Chrysler Dodge Jeep RAM
Glendale Heights , IL
1,071 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,071 reviews
March 15, 2018
Salesman and Chrysler Service Department. I visited the dealership on two days within the same week. On Saturday 3/11/2018, my salesperson was Bob Williams. There were so many customers in I visited the dealership on two days within the same week. On Saturday 3/11/2018, my salesperson was Bob Williams. There were so many customers in the display room, Bob took his time with my many questions and never rushed me and my family. He was so very professional and answered each and every question, without us - ever feeling he was rushing us. Upon purchasing a Dodge Charger, the Service Department came to my home later in the day to return the car to the dealer for additional package plan, and return the car to my home the next day. My sales person and the service package gentlemen, were very professional toward me and my family. More
by Marcy
March 14, 2018
Awesome Buying Experience Kudus to Bob Williams a great salesman who made everthing happen , no pressure got what i wanted not just what they had. Bob is a very patient & profe Kudus to Bob Williams a great salesman who made everthing happen , no pressure got what i wanted not just what they had. Bob is a very patient & professional , Bob will definiitely be my salesman from now on, So if you're looking for a new vehicle find Bob Williams he's THE MAN. More
by Drob
March 14, 2018
Alan is awesome! I really appreciate that Alan is knowledgeable about the cars he sells. He answered all our questions and went above and beyond. I will definitely r I really appreciate that Alan is knowledgeable about the cars he sells. He answered all our questions and went above and beyond. I will definitely recommend Alan to all my friends and family. More
by csb03ael
Employees Worked With
Alan Tapper
March 13, 2018
Excellent Service! Came in for a quick oil change and car wash. I was in and out in no time. The service advisors were all outgoing and friendly. Thank you for the great Came in for a quick oil change and car wash. I was in and out in no time. The service advisors were all outgoing and friendly. Thank you for the great service! More
by Dodgeguy76
Employees Worked With
Eddie
March 13, 2018
2018 Rubicon JL Bob was very helpful and took the time to help us find the type of vehicle and the ugrades we wanted, and patient even after doing multiple test drive Bob was very helpful and took the time to help us find the type of vehicle and the ugrades we wanted, and patient even after doing multiple test drives! He made us aware of the specials going on at the time. More
by RUBICON JL
Employees Worked With
Bob Williams
March 12, 2018
They will work hard for you Mike was awesome to work with. He was professional and understanding while I decided on which vehicle was best for me and my family. Julie was through Mike was awesome to work with. He was professional and understanding while I decided on which vehicle was best for me and my family. Julie was through and clear when she explained all the paperwork from purchasing a car. Over all, the Dupage staff, Tony, Alex, Mike, Joe, and Julie were great to work with. I hope their high standard of customer service is the same when I visit next time. More
by Dupage123
Employees Worked With
Mike, Julie, Joe(service), Alex, and Tony
March 07, 2018
Simple and no nonsence experience. Bought a 2018 Jeep Wrangler. Bob Williams called several times prior to arriving at the dealership to make sure we met at a convenient time. Bob eve Bought a 2018 Jeep Wrangler. Bob Williams called several times prior to arriving at the dealership to make sure we met at a convenient time. Bob even came in an hour prior to his scheduled start time to accommodate my schedule. Bob Williams was knowledgeable, personable and well informed and made the purchase experience simple and straight forward. He suggested a slightly different vehicle than I was initially interested in due to the value savings to me. I would highly recommend asking for Bob Williams when shopping for a vehicle at Dupage Dodge Chrysler Jeep! More
by W. McGowen
Employees Worked With
Bob Williams
March 06, 2018
Bring a Guy With You. I came in to trade a car that I got a year ago at a different Dodge Chrysler Jeep dealer. Both my mom and I were greeted in a friendly manner by Tim E I came in to trade a car that I got a year ago at a different Dodge Chrysler Jeep dealer. Both my mom and I were greeted in a friendly manner by Tim Eddy, as well as a couple other people inside. They knew the exact car that I was hoping to test drive and look at since I requested an appointment. I was very pleased with the entire process of choosing the vehicle that I wanted. The part in which both my mom and I were quite displeased about was when it came to the actual buying. Although we got out of there in record time, nothing was explained to us. Nothing about the financing, nothing about the warranties, nothing about the value of my trade in, absolutely nothing about anything! It was all "sign this and sign that." Every time I have been at a dealer purchasing a new car, paperwork was always explained. Everything was always explained in absolute detail in order to make sure we understood it. If it weren't for the other dealers, I wouldn't have any idea what these people were saying. However, lets be honest, I didn't expect much since both of us are females, and it's obvious that if you don't have a male with you, dealerships tend to think they can trick you into everything. We were also quite displeased that while switching the license plates from my old car, they also used the license plate frame from my old car. I purchased my car here and am still stuck with one that says "South Chicago Dodge Chrysler Jeep Ram." I know this sounds like a very very little thing, but with the thousands and thousands I am spending, would it really break the bank to keep the DuPage one? Than again, I might as well continue promoting South Chicago since they did a better job. I am very pleased with my car and the fact that it was ready for me to test drive. It made my choice simple. However everything else about my experience could use a great amount of work. More
by toczmari
Employees Worked With
Tim Eddy
March 05, 2018
Great experience. Jack Alley is phenomenal. I bought 3 Jeep Wrangler's in a row from DuPage Dodge, Chrysler, Jeep. Jack Alley sold me my last two Jeeps. Recently I was in a car accident that d I bought 3 Jeep Wrangler's in a row from DuPage Dodge, Chrysler, Jeep. Jack Alley sold me my last two Jeeps. Recently I was in a car accident that destroyed my 2017 Jeep Wrangler that I bought from Jack last spring. I told Jack about the accident and asked if he could replace my Jeep for me. Jack put me in a new 2018 Jeep Wrangler with the exact specs of the one I lost and with a very minor price difference. The accident was a tough time and Jack made everything easy and was fantastic. Jack cares about his customers and doesn't play the haggling games. I will always be a DuPage customer. Thanks Jack! More
by Wrangler Steve
Employees Worked With
Jack Alley
March 03, 2018
Amazing Great experience!! Very great customer service! I would definitely recommend this dealership to all my friends and family! One person who really stood Great experience!! Very great customer service! I would definitely recommend this dealership to all my friends and family! One person who really stood out was Kristina she was great! More
by Jayjay1107
Employees Worked With
Kristina
