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DuPage Chrysler Dodge Jeep RAM
Glendale Heights , IL
1,071 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,071 reviews
December 31, 2019
Terrible experience. Listed my car on cars.comGot a Terrible experience. Listed my car on cars.com Got a decent offer. Accepted it. Was told by Jesse I could get my check in 2 days. I didn’t have t Terrible experience. Listed my car on cars.com Got a decent offer. Accepted it. Was told by Jesse I could get my check in 2 days. I didn’t have title so now I know that was wrong. Still ok he wasn’t trained to do his job but ok. Day they took ownership was dec 6th. After getting email from a Linda I find out there is no Linda. It’s a program they use. Next was ok come get your check on the 30th. While waiting for Tom I discussed with another guy selling his car to make sure he understood it will take a while to get his check. Figured I would share my experience. Then I was told to stop talking to other customers. Free country fellas and I didn’t get the truth so I was entitled to forwarn him. As Tom walked in the sales guy runs up to him and whispers to him something. Tom then call me a “Jag Off” and throws my check At me. Asked that the GM call me but no call. Now waiting on Jim Spellman the owner to call me back. These guys are trash all the way around. Run away as fast as you can. Clownshow More
by Todd Lawhorne
December 28, 2019
Got to work with Miguel, he was very helpful and honest. He was very knowledgeable of the vehicle as well. I left feeling confident in My purchase. He was very knowledgeable of the vehicle as well. I left feeling confident in My purchase. More
by Charlesmccarty22
Employees Worked With
Other Employees :
Miguel Rodriguez , George Del Valle, Alan Tapper, Luis Cavazos, Frank Frank, Mike Cavanagh
December 27, 2019
Buy Your Car Elsewhere I have owned my 2016 Jeep Patriot for two years now, and am STILL salty about it. This car is a lemon. After first going to look at the car, I slept o I have owned my 2016 Jeep Patriot for two years now, and am STILL salty about it. This car is a lemon. After first going to look at the car, I slept on it for a few days but in the end decided to go back a few days later and buy it. DuPage apparently did some "maintenance" sometime during the three days after I first looked at it, and they raised the price $3,000. They tried explaining to me what they did, but honestly rushed me so much during the buying process, it felt like they were hiding something. Within the first two weeks of owning the car, all of the doors on it did not close properly - it seemed like the hinges needed to be greased, or they were not put on properly. I went back, they supposedly 'fixed it' but nope. Still having the same problem to this day. It was like they didn't even look at it. Today, there are problems with the transmission. I have had so many issues with this car, it's a lemon. PLEASE, take your business elsewhere. Go ANYWHERE but here. These people do not care about their customers happiness, they just want to make money. More
by Jenna Hesseln
Employees Worked With
Bob Williams
December 26, 2019
Pleased with dealing with the service department. We’re I was disappointed on how the drivers seat of my $50,000 plus truck shows a defect of material. Dealer/manufacturer will not cover to repair/replace was disappointed on how the drivers seat of my $50,000 plus truck shows a defect of material. Dealer/manufacturer will not cover to repair/replace More
by Chrisbauer109
Employees Worked With
Service
December 22, 2019
Professional dealer that takes care of their lot and an even awesomer salesman! He personally and potentially made sure I was satisfied even though I was super picky on what I wanted. I appreciate everythi even awesomer salesman! He personally and potentially made sure I was satisfied even though I was super picky on what I wanted. I appreciate everything youve done Anthony you made sure I didn't have one question go unanswered. More
by Stancedd-
Employees Worked With
Anthony Anzelmo
December 20, 2019
When I’m there with a 2017 1500 ram and came out with a 2019 2500 ram Cummins. Felt it was a perfect deal couldn’t let it go right before the new year! 2019 2500 ram Cummins. Felt it was a perfect deal couldn’t let it go right before the new year! More
by oscarescobedo68
Employees Worked With
Danny Tomasik, Mike Cavanagh
December 17, 2019
Great dealership to buy from. No hassle or high pressure. Just good honest people to deal with. Would definitely buy from again. Will be telling my friends Just good honest people to deal with. Would definitely buy from again. Will be telling my friends More
by Cc147712
Employees Worked With
Julie, Alan Tapper
December 16, 2019
Best experience ever buying a new car Dupage Chyrsler recently built and opened a separate building for solely jeep, which is beautiful. But also, they now have a huge inventory of jeeps. Dupage Chyrsler recently built and opened a separate building for solely jeep, which is beautiful. But also, they now have a huge inventory of jeeps. However, I ended up ordering one from the factory and it only took 3 weeks to get it delivered. I ended up getting a 2020 Rubicon and it is BEAUTIFUL. Can't be happier with my decision. My salesman (Carlos Rosado) was actually part of the reason I ordered and got the Rubicon. He was great. He was honest, very well informed on the vehicles I looked at, and enthusiastic during the whole process. If you're like me, buying a car is worse than buying a home. But this whole process with Carlos put me at ease. Even the finance manager (Robert) was pleasant to work with. He had most everything taken care before I got in. Only spent 30 min with the paperwork and another 30 minutes walking thru all the car options before I drove it home. Not sure if other dealers are like this, but the last car I bought was a 4 hour ordeal. I would definitely buy my next jeep at Dupage More
by Ken
Employees Worked With
Carlos Rosado (Sales), Robert (Finance)
December 10, 2019
The service was great. Staff members were very accommodating and even spoke Spanish. At no point did we feel pressured; the staff answered all our questions while making us feel at home with coffe accommodating and even spoke Spanish. At no point did we feel pressured; the staff answered all our questions while making us feel at home with coffee/water. More
by Abesjose
Employees Worked With
Emilo
December 09, 2019
Easy and hassle free Everyone was great to work with at DuPage Dodge. They had the vehicle that I was looking for at their other location and had it brought over for me t Everyone was great to work with at DuPage Dodge. They had the vehicle that I was looking for at their other location and had it brought over for me to purchase. Transaction was easy and hassle free More
by legrandsvr
Employees Worked With
Jesse Laheta, Sam Dulaney
