Driveway Subaru of Moon Township

I really liked working with Matt Tate. The second I approached the lot and inquired about a used Routan or Outback he was friendly, kept in contact with me without being pushy and found me the perfect approached the lot and inquired about a used Routan or Outback he was friendly, kept in contact with me without being pushy and found me the perfect car for me. After debating the merits of those two models I ultimately decided I really wanted a used Routan. Despite the fact that Matt is a Subaru guru he went out of his way and gave me first dibs at the 2011 courtesy van they were "retiring". I felt like I got a fair deal and would work with Matt again. He came in on his day off to close the deal since that was the only day that worked with my schedule. The sales manager never introduced himself to me, so I really can't rate him as friendly. The other associates didn't acknowledge me with a smile or eye contact, but it wasn't their commission, so I guess I can't fault them. The financing took an extremely long time - close to 3 hours. Initially there was a SS# error, but even with that delay I think the time was excessive. I did have my 2 & 3 year old children with me which added to the stress and inconvenience of the delay. I wish their waiting area was more child friendly. After the paperwork was finally complete and I was home I realized there wasn't a car manual included. Since Matt wasn't trained on the Routan I really needed that to explain the car features. (Although I still can't figure out how to connect my iphone to the bluetooth.) After I called Matt promptly arranged to have it shipped directly to my house. I love my car, liked working with Matt, but won't be returning to the dealership for any service needs. I wish there was a maybe option for answering the would you recommend the dealership. If you don't have children that have to be with you during the sales process and are working with Matt I absolutely recommend it. If you have children, then I have to say there are much, much friendlier dealerships. Because of the friendliness of the Rich and the sales manager at West Liberty Subaru I will be taking my car there for regular maintenance. Should my Routan require a warranty related service I will go to either the McMurray or Dormont VW dealership. More

I have dealt at Day Apollo for many years and find them to be #1 in professional and friendly service and sales. Toby Seger in sales has been our sales person for several Subaru's and he is by far a top n to be #1 in professional and friendly service and sales. Toby Seger in sales has been our sales person for several Subaru's and he is by far a top notch sales person and just a great person. His friendly, knowledgable way makes buying the car as good of an experience as you can expect. He is the consumate car salesperson. Roberto Campagna in service is also a person I enjoy dealing with. He goes the extra mile and never says it can't be done. A very friendly, people person who is also in the right job. I find everyone at this dealer to be friendly and very helpful. More

I bought a 2011 Subaru Outback used from another dealership. Day Apollo is the closest dealership to where I work and I had visited there to look at cars before I purchased my vehicle. The sales p dealership. Day Apollo is the closest dealership to where I work and I had visited there to look at cars before I purchased my vehicle. The sales people were all very nice, helpful and low key. After I bought my car, I found out that a piece for the cupholder between the front seats was missing. My husband ordered it through Day Apollo. We waited for approximately two weeks for the part to arrive. My husband called the dealership repeatedly and finally they said it was there. I went to pick it up. It came in a plastic bag, unassembled. I asked the cashier if there was someone who could put it together and put it in my car. She asked Tony if he could help. Half an hour later, I noticed he was back in his office. I asked if the piece had been installed and he said, no, that someone was working on it. After another 15 minutes, I asked again and was told they had pulled my car into the service bay so they could try and install it. After an hour, I asked again and was told they were almost done. I finally had a small divider installed after over an hour. While we were waiting for this part to come in, a cover for the back windowscreen wiper came off and we ordered a new one. Again, after two weeks, my husband called to find out if it had come in and he was told that it had. I went to pick it up (having no intention of having anyone install it this time)and the very nice young man who was working in the parts department asked if I wanted him to put it on the car for me while I paid for it. I told him I would appreciate that and paid, went outside and he was looking at my front windshield, looking puzzled. The part did not fit my car. He has to get my VIN number and call Subaru to get the part shipped in. He was very courteous and apologetic but these two experiences have left me with very little confidence in the dealership's service department. More

We purchased a new Forester 3 months ago and thought we were done making car purchases for awhile. Last week my husband's 2004 vehicle went in for inspection and required $4,000 to pass inspection. We we were done making car purchases for awhile. Last week my husband's 2004 vehicle went in for inspection and required $4,000 to pass inspection. We went back to the dealership and Carl worked with us to get us into a second vehicle with a payment we could afford. We leased a Legacy and are very happy with our purchses. More

I recently purchased a VW Jetta. Day Apollo and especially Carl Ninke made this purchase a memorable troublefree experience. I have purchased three vehicles from Day Apollo and will continue to be especially Carl Ninke made this purchase a memorable troublefree experience. I have purchased three vehicles from Day Apollo and will continue to be a loyal customer. All service provided is excellent, on time, and within budget. Price negotiation for the new vehicle was painless and most importantly efficient. Anyone interested in a Subaru or VW should look no farther than Day Apollo. More

Jessica Morelli was very helpful when I emailed her about different prices and programs at the dealer. She followed up with me and asked me to come in for a test drive. Jim Kushon helped me test drive cars a different prices and programs at the dealer. She followed up with me and asked me to come in for a test drive. Jim Kushon helped me test drive cars and explained all of the features of the car. He made sure I was comfortable with all the different aspects of the car when I left the dealer and assured me I could call if I needed help. Good experience. More

I set up an appointment with Walter Winschell to check out a pre-owned VW CC at 12:15 pm. We had been emailing back and forth and a day before the meeting he sent me an email that the date/time was confir out a pre-owned VW CC at 12:15 pm. We had been emailing back and forth and a day before the meeting he sent me an email that the date/time was confirmed and that he was looking forward to meeting me. I get to the showroom at the correct time and wait for 20 minutes before going into someone's office to see if they can help me. After another wait, a salesperson named Jim informs me that the VW cc I had come to check out was "gone". At no time did Walter bother to stop by to meet me or to explain the circumstances. I wasted 1.5 hours of my time just in driving to their showroom. It would have been common courtesy to inform me before-hand that the car was sold or moved so that I did not waste my time. If this is how new potential customers are strung along, I dread to think about Day VW's after sales service. Needless to say I will not be taking my business there. More

Every time I bring my aged 2001 Subaru into this dealership I have experienced nothing but polite employees, competent mechanics and a comfortable waiting room area. They have a free shuttle service dealership I have experienced nothing but polite employees, competent mechanics and a comfortable waiting room area. They have a free shuttle service and also wash your car.I'm treated as well as a new car buyer. I have no complaints about this dealership and service department, everything is A-1. They are a bit expensive but if you want a job done correctly the first time they are my first choice. I will definitely go there when my old Sube finally bites the dust. More

I was very satisfied with all staff members of Day Apollo. I felt very comfortable, no hassle. Especially, Don Leach, he was very kind and patient, allowed me to have enough time to make a decision. H Apollo. I felt very comfortable, no hassle. Especially, Don Leach, he was very kind and patient, allowed me to have enough time to make a decision. He also suggested me a very reasonable price. More