Driveway Subaru of Moon Township
Moon Township, PA
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Outstanding . I pulled right into the quick service had my light fixed and my oil changed The staff could not have been more kind or professional😊 . I pulled right into the quick service had my light fixed and my oil changed The staff could not have been more kind or professional😊 More
6000 mile service We are very fortunate to have bought out outback from Day Apollo. Not only is their service department outstanding but also Jason our salesman is also We are very fortunate to have bought out outback from Day Apollo. Not only is their service department outstanding but also Jason our salesman is also. We have and will recommend Day Apollo to any of our friends that are looking for a Subaru. More
Inspection,oil change and car wash Everyone in the dealership gave superb service. I had some troubles with the clock and tail gate operation. This was completed in a few minutes. Everyone in the dealership gave superb service. I had some troubles with the clock and tail gate operation. This was completed in a few minutes. More
service As always, the service of my 2015 Outback we flawless. I have been coming back for service since my 2011 outback This is the first time I have ever As always, the service of my 2015 Outback we flawless. I have been coming back for service since my 2011 outback This is the first time I have ever returned to where I purchased my car for service. Thank you Hank Beebe More
New tires and inspection The service team at Day Apollo was great. They were in contact with me throughout each phase of my service and very helpful with any questions I had. The service team at Day Apollo was great. They were in contact with me throughout each phase of my service and very helpful with any questions I had. I will definitely use them again for additional servicing of my vehicle. More
Great customer service. Wonderful staff and exceptional clean. Waiting area is better than a Starbucks. Cars are beautifully displayed and service area with express lane is a Wonderful staff and exceptional clean. Waiting area is better than a Starbucks. Cars are beautifully displayed and service area with express lane is awesome! Love the refereshments offered too and fresh fruit. More
Non responsiveness During my last service experience if it wasn't for me calling the Service Department and asking for updates I would have not received any. I did not During my last service experience if it wasn't for me calling the Service Department and asking for updates I would have not received any. I did not receive any notification that they could not get the parts which delayed my car not being available to me for 4 work days and the weekend. Also, due to the above non responsiveness of the department and them knowing that I was picked up by the van and needed to be taken back to the Service Department, I was left with worrying about how I was going to get back after my work day. Phone was picked up by a very nice individual that had to make at least 4 attempts to get the service department to answer the phone. Yes they did provide me a rental car but only after I inquired. Then on Friday, I again gave them all day to provide me with an update and again with no response. I called at 4:45 p.m. and again the receptionist made several attempt to reach someone but this time with no one answering. I then called on Saturday. This was a total fiasco as the Service tech who answered said "it is not assigned to me and I don't know anything about it." This was unacceptable that time can not be taken to review another case to give an update. Finally on Monday, after a half of the day went by, I again reached out and was told they had an issue with ordering a part. Also, that my tires were wearing on the back. I had just had them (supposely) rotated the last time I had service and no one notice this? I also got my tires for this location and paid for a full alignment. This makes me question if the service I am paying for is getting done. With all of this inconvenience, I was not offered a discount in the expensive service that was preformed. They did rotate my tires at no fee, but with the car being up on the lift that was not too much of a hassle. By the way, the exhaust is still rattling. When I first started bring my car here and several service issues since, I dealt with Robert Campagna. He is a true professional with great follow up. All Service Employees should be trained in his professionalism. More
Service Always receive friendly and courteous service at this dealership. They have been servicing my car since I purchased it there and they have always prov Always receive friendly and courteous service at this dealership. They have been servicing my car since I purchased it there and they have always proven to be reliable. More
Great Advisor Roberto is honest and straightforward to deal with. It was always clear as to what was intended to completed and it was done in the promised timefra Roberto is honest and straightforward to deal with. It was always clear as to what was intended to completed and it was done in the promised timeframe More
Austin brazell I drove 3 hours to work with Austin and he was amazing. He worked with my credit and down payment and got me the exact car I wanted in the exact color I drove 3 hours to work with Austin and he was amazing. He worked with my credit and down payment and got me the exact car I wanted in the exact color. They were very easy to work with and I recommend this dealership to everyone. More