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Driveway Subaru of Moon Township
Moon Township, PA
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Very poor service I bought my Outback at this dealership and I trusted they do a good service job although with much high price than other auto shops. But I was wrong. I bought my Outback at this dealership and I trusted they do a good service job although with much high price than other auto shops. But I was wrong. I came for change oil and tire rotation on March 12. The work quality was extremely bad. 1. Tire rotation: the left side tires didn't change at all. Since my original tires had low mileage although I came here regularly to rotate. My friend told me that sometimes the garage charges you for tire rotation but they don't do the work. SO before I came to the Day Auto this time, I marked the tires purposely. And finally, my friend is right. I find that they don't touch the left side at all. 2. The oil was at 4.02 qt, which is very close to the lowest level of the gauge stick. The previous oil addition is always 6.8 to 7qt (more than 4 times with you). How can this time be reduced to 4 qt? I have to go to a second shop to add oil to the right level. 3. The right front side (close to headlight) got scratched after car washing at this service center. It is fresh new scratch, which I never had before. 4. I showed the technician the tires, scratches. He decided to return 10$ to me. I have all the evidence. I immediately contacted the service director Patrick and told him the whole happening. He couldn't provide a solution so far after almost one month. More
No response from sales rep I realize I found a dent on my car after I purchased the car. So I emailed my sales rep inquiring on if there’s was anything they could do and he said I realize I found a dent on my car after I purchased the car. So I emailed my sales rep inquiring on if there’s was anything they could do and he said he would check to see if he could get me a first dent free car from dent wizard, I replied thanks please let me and never heard another word from him again.... More
All good so far Great salesman with great salesmanship. Good deal. Car delivered and explained very well. We will see how the service goes later on. I will definitely Great salesman with great salesmanship. Good deal. Car delivered and explained very well. We will see how the service goes later on. I will definitely recommend my salesman and the dealership. More
Very helpful and honest help This was my first car buying experience and they made it very simple and comfortable. I had alot of questions and everything was explained in detail a This was my first car buying experience and they made it very simple and comfortable. I had alot of questions and everything was explained in detail and easy to understand. I've already recommended the facility to several family members and friends. More
Satisfied customer I like being able to schedule an appointment and have the service done while I waited. It took slightly longer than expected, but the waiting area was I like being able to schedule an appointment and have the service done while I waited. It took slightly longer than expected, but the waiting area was comfortable and I was able to catch up on emails. More
Oil Change and Tire Rotation My wishes were followed as requested for the oil change and tire rotation. Bruce was polite and professional for the entire process. The facility was My wishes were followed as requested for the oil change and tire rotation. Bruce was polite and professional for the entire process. The facility was clean and well maintained. More
Efficient and comfy They have maintenance down to a science. Quick and a comfy pleasant place to wait. Check out was easy and my car was washed and shiny. They have maintenance down to a science. Quick and a comfy pleasant place to wait. Check out was easy and my car was washed and shiny. More
Excellent experience! Excellent experience as always, keep up the great work! The staff was very polite and efficient. I was very pleased with the work done and the cost w Excellent experience as always, keep up the great work! The staff was very polite and efficient. I was very pleased with the work done and the cost was amazingly reasonable. I will certainly bring my car back for regular maintenance and I service needs it requires. Thank you! More
Got PA inspection, car washed. No problems! No problems at this dealer! Staff was friendly and efficient. Waiting room was comfortable with coffee, snacks, tv and a children's area. Would recomm No problems at this dealer! Staff was friendly and efficient. Waiting room was comfortable with coffee, snacks, tv and a children's area. Would recommend. More
Above and beyond. The service depatment went above and beyond to fix my hybrid crosstrek. I had taken it to 3 other dealers to fix some problems, and none could figure The service depatment went above and beyond to fix my hybrid crosstrek. I had taken it to 3 other dealers to fix some problems, and none could figure it out. Wish I would have just taken it straight to Day Apollo. They didn’t charge me anything because it was covered under warranty, and they even gave me a loaner vehicle. They are just good people at Day Apollo. More