
Driveway Subaru of Moon Township
Moon Township, PA
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NOT BUYING MY NEW SUBARU HERE. Brought my wife's Forester in for an airbag recall. Since the car was to be there, I also asked for an oil change. What was supposed to be a two hour Brought my wife's Forester in for an airbag recall. Since the car was to be there, I also asked for an oil change. What was supposed to be a two hour airbag fix, plus an oil change, ended up being an all day affair. When I brought the car in at my 9:30 AM appointment, I told the service agent to make sure to top off my fluids especially the WWFluid. (Roberto wrote it down on the service order.) Not hearing from anyone by 2:30PM, I called Subaru. They said they had sent me an email earlier. I was not told that an email would be our basis of communication for the day. "JUST PICK UP THE **** PHONE AND CALL ME!!!" Somehow I ended up with Nathan as my service advisor. I found out then that my car had not been even looked at yet. I told Nathan that I would be there by 4PM to pick up my car. When I checked my WWfluid tank, it had not been topped off. Brought to Nathan's attention. It was late. I wanted to get home but got stuck in the parkway traffic. I tried to avoid this with the 9:30 AM appointment. If you want more detail, JUST CALL ME...you have my phone numbers. More
Good used subaru Had a nice selection of used subarus. Was glad to give Mike Bastille his first sale! Car was detailed very nicely. Good experience. Would patroniz Had a nice selection of used subarus. Was glad to give Mike Bastille his first sale! Car was detailed very nicely. Good experience. Would patronize again. More
Backup camera broken. Called on Friday and scheduled service on Monday. Dropped off car on Sunday and it was ready on Monday afternoon. Replaced backup camera. Great, quic Called on Friday and scheduled service on Monday. Dropped off car on Sunday and it was ready on Monday afternoon. Replaced backup camera. Great, quick service with a car wash too. Thanks. More
A Good Experience at Day Apollo I am a big fan of both your express service for routine service and your set up in which I can drive my car into the building and then register with o I am a big fan of both your express service for routine service and your set up in which I can drive my car into the building and then register with one of the service reps without having to have made an apptment or to hunt for a parking spot and run to get inside if the weather is bad. At my recent visit All went like clockwork. There were no delays, the waiting area is clean and pleasant with tv, good coffee and snacks available, and the rep brought the paper work to me for signing when the job was completed. She explained what work was done, which nicely had ended with a car wash and no problems found. Everyone I encountered was pleasant, helpful but didn't waste time. And while I was waiting, the sales rep who sold me my car 2 years ago, saw and recognized me and came over for a short but friendly chat - which wasn't a sales pitch in disguise. Was a nice touch. More
purchase of Subaru Forester, first subaru purchase We purchased our new vehicle with Day Apollo this week. This has to have been the best experience we ever had with purchasing a vehicle. The sales r We purchased our new vehicle with Day Apollo this week. This has to have been the best experience we ever had with purchasing a vehicle. The sales rep, Matt Tate , was very courteous and listened to our needs. Helped us finalize a purchase that we had been considering for quite a while. Our over all experience was excellent and we definitely would referred some friends. Walt Winchell was also very helpful over the internet with details on a purchase. Steve Huetter, in finance, was a terrific person to work with. He really explained the financing of our purchase and answered all our questions More
Service man I absolutely love Roberto best service person I’ve ever dealt with. He is the reason I will continue service with Day Apollo service center. I absolutely love Roberto best service person I’ve ever dealt with. He is the reason I will continue service with Day Apollo service center. More
Day Subaru=Excellence Excellent service from my phone inquiry to Express Service. Each person that O interacted with was friendly, competent, thorough, patient, answered al Excellent service from my phone inquiry to Express Service. Each person that O interacted with was friendly, competent, thorough, patient, answered all questions thoroughly and with obvious expertise or were able to connect me to the appropriate person. Waiting area and restrooms were clean, comfortable, and well-maintained. Overall excellence. More
Great service The dealership was great with our sale. The salesman kept in touch without being pushy since we let them know we wouldn’t be purchasing the same day w The dealership was great with our sale. The salesman kept in touch without being pushy since we let them know we wouldn’t be purchasing the same day we test drove. The salesman was accommodating to our schedule when we came in to make the actual purchase and stayed past closing on a Friday to finish up our sale. They’ve also followed up to answer questions and make sure everything was good. Friendly service. Would buy from here again! More
Always so good to me! I’d like to take this time to thank everyone there at Suburu for making my experience there successful. Although I only went in for a oil change, in I’d like to take this time to thank everyone there at Suburu for making my experience there successful. Although I only went in for a oil change, in the back of my head I knew I was also due for my 30,000 mile check up (27,500) and was glad to have this done expertly. It gives me such a sense of confidence with my car, and I’ve never had any time where I wasn’t pleased, or better yet, delighted with my service there at Day Apollo Suburu. They do everything right. Thanks, Everyone! More
Good Experience Very good service--fast, and done at the appointed time. Service people friendly and answered several questions. No concerns at all. Paperwork detaile Very good service--fast, and done at the appointed time. Service people friendly and answered several questions. No concerns at all. Paperwork detailed and complete. More