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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,736 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,736 reviews

January 06, 2025

This was my first experience with purchasing a vehicle online and it was surprisingly easy. Even though I began the buying process during Christmas week the employees were very reliable and expertly handl More

by Jonathan S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Tara, Patrik
Jan 09, 2025 -

Driveway - Online Convenience Delivered responded

Hi Jonathan, Thank you for your wonderful review! We're so glad to hear that your first experience purchasing a vehicle online was easy and smooth, especially during the busy holiday season. We truly appreciate your understanding of the delays caused by the holidays, and we’re happy our team kept you updated and informed throughout the process. Your recommendation means a lot to us, and we’re thrilled to have been part of your car-buying journey. If you ever need assistance again, don’t hesitate to reach out.

January 06, 2025

Everyone was very efficient and courteous. They were able to answer all my questions and were quick to respond. It was all a very pleasant experience- exactly what I needed after having to car More

by deelew3d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deyvon, Tiffany, Amanda, Cheyenne, Vladimir and I think maybe a few others
Jan 09, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you so much for sharing your experience! We're so glad to hear that everything went smoothly and that our team was able to assist you efficiently and courteously. We know how stressful it can be to have to shop for a new car, especially after an accident, so we’re thrilled that we could provide you with the pleasant experience you needed. If you have any more questions or need help in the future, we’re always here to assist. Enjoy your new vehicle, and take care!

January 06, 2025

This is my first time purchasing a newer vehicle. The process has been straight forward and simple More

by kookdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jan 09, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience with us! We're thrilled to hear that your first time purchasing a newer vehicle was straightforward and simple. At Driveway, we strive to make the car-buying process as easy and hassle-free as possible, and it’s great to know that we succeeded in doing that for you. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!

January 05, 2025

Sold my car to them and so far everything has been great they sent me the positive i had on the car and came to pick up my vehicle from my house . Everyone was very helpful and communication was there as we More

by Rosa Montiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt , Elexia
Jan 06, 2025 -

Driveway - Online Convenience Delivered responded

Hi Rosa, Thank you for sharing your experience! We’re so glad to hear that the process of selling your car was smooth and convenient, with our team providing helpful support and clear communication. Having your car picked up from your house is just one of the ways we aim to make things easier for our customers. We appreciate your patience as we finalize the payoff for your vehicle—it’s great to know everything else has gone well so far! If you have any questions or need updates, don’t hesitate to reach out.

January 03, 2025

They are very Profesional and paciente special Rachel she was very amazing i recommended to others friend to buy with you More

by Rubioscarlos0921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 06, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you found our team professional and patient, and we couldn’t agree more—Rachel is amazing! Your recommendation means the world to us, and we’re so glad you had such a positive experience.

January 01, 2025

Rachel was awesome to work with and answered all questions and elaborated as needed. She was available and reachable.and made the process smooth and effortless. More

by scott a
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 02, 2025 -

Driveway - Online Convenience Delivered responded

Dear Scott, Thank you for your wonderful feedback! We're thrilled to hear that Rachel made your experience smooth and effortless. It’s great to know that she was able to answer all your questions and provide the support you needed. We’re so lucky to have her on our team!

December 31, 2024

I would say that the beginning process was easy and fluid. I didn’t like the constant change of delivery dates. Had to miss some time of work just so I could get my car. And it wasn’t on time! Wish I c More

by Nodiggity45
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback. We’re glad to hear that the initial process was easy and fluid, though we apologize for the inconvenience caused by the delivery delays. We understand how frustrating it can be to rearrange your schedule, and we truly regret that the delivery was not on time. We appreciate your understanding and giving us the benefit of the doubt, especially as it was your first time with us. To ensure we address your concerns more directly, could you please provide us with your name or order details? We’d love to review your specific situation and work on improving your experience.

December 31, 2024

I was kind of skeptical about the process considering reviews on better business bureau. But I believe every process can be improved with feedback and willingness of change. I want to thank all of thos More

by Colsonshawnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David, Na’ai, Jada, Galuega, Allen, Dispatch Team and the Driver who picked up my car.
Dec 31, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback and for giving us the opportunity to assist with your purchase! We’re so glad to hear that, despite initial skepticism, your experience turned out to be positive. It’s great to know our team was able to provide efficient and professional service while standing by our word. We're also happy that the sale of your 2018 Chevy Cruze LT gave you some extra cash for the holidays! We appreciate your trust in us and look forward to helping you again in the future.

December 31, 2024

Despite the fact that Driveway has had some pretty negative reviews on other sites, my experience was excellent. Admittedly I havent received my permanent registration yet but its only been 5 days an More

by Fmpecrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parker, Amar, Kim , Cheyenne
Dec 31, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for sharing your experience! We're thrilled to hear that your process went smoothly, despite some of the challenges with an out-of-state purchase. Kim, Amar, Parker, and Cheyenne will be pleased to know you found them professional and helpful. We’re also glad that our virtual assessment and valuation met your expectations. We understand your concern about the registration, and we’ll make sure everything is completed as quickly as possible. We truly appreciate your feedback and would love to assist you again in the future!

December 30, 2024

Amanda was excellent to work with as was Alden. They listened to my concerns and provided a smooth buying process. Amanda especially went the extra mile to make sure I got the best terms possible o More

by AJ242024
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda, Alden
Dec 31, 2024 -

Driveway - Online Convenience Delivered responded

Thank you so much for your 5-star review! We're thrilled to hear that Amanda and Alden provided you with such a positive experience and that Amanda went the extra mile to ensure you got the best terms possible. Your recommendation means a lot to us, and we’re so glad we could make your buying process smooth. If you need anything else, don’t hesitate to reach out!

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