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Driver's Way Pelham
Pelham, AL
2,065 Reviews
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Verified Customer
May 19, 2020
Not interested in selling you a car Unfortunately, I had a terrible experience with Drivers Way in Pelham. I had to go in to purchase the car without the person that showed it to me or Unfortunately, I had a terrible experience with Drivers Way in Pelham. I had to go in to purchase the car without the person that showed it to me or sold it to me. He told me to go in when he wasn't there because any of his co-workers would be happy to help. Well, they were not interested. We waited an hour and 20 minutes to write a check for the car because of printing paperwork. That is ridiculous! They were completely uninterested and did not explain anything about the extended warranty or the car. I will not be returning to Drivers' Way. I plan to check out Carvana or anywhere else. More
by Lisa
Employees Worked With
Chris Griffitts, David Fievet
May 16, 2020
The car buying experience and after purchase care from this dealership is by far the best I have ever experienced. Definitely will purchase my future vehicles from this dealer. this dealership is by far the best I have ever experienced. Definitely will purchase my future vehicles from this dealer. More
by NickCruze
Employees Worked With
Business Development, Chad Donaldson
May 15, 2020
Great job...sold one, and bought one in same day with Bruno We considered other dealers but our experience with Drivers Way in the past is what drove us to consider dealing with them again. We knew we wanted to We considered other dealers but our experience with Drivers Way in the past is what drove us to consider dealing with them again. We knew we wanted to sell my wifes car and buy a company car. As it turned out we did both effortlessly and seamless at the same time.. bruno is a real pro..No BS..like that More
by sjohnson43
Employees Worked With
Bruno Riechert
May 13, 2020
If at all possible, take your time! They’re pretty good! Very nice, til something zigzags, then you’re stupid. Get everything in writing, everything. And if you have work done at there shop, they are very n Very nice, til something zigzags, then you’re stupid. Get everything in writing, everything. And if you have work done at there shop, they are very nice but prepare for your vehicle to come back smelling like cigarettes and oil and if you happen to need a loaner car, just rent one, seriously. More
by springallen06
Employees Worked With
Dawn Calvert, David Fievet
May 11, 2020
Very satisfied with Sales person and satisfied with the car. Very little waiting time. We have recommended Driver's Way to some friends. We are pleased with the RX350 It is like new. a very good experience. Very little waiting time. We have recommended Driver's Way to some friends. We are pleased with the RX350 It is like new. a very good experience. More
by morg4842
Employees Worked With
Mark Higgins
May 07, 2020
Daniel was excellent. It was easy and a very good experience. We will definitely be back. Appraisal seemed fair and easy as well. Thanks again. experience. We will definitely be back. Appraisal seemed fair and easy as well. Thanks again. More
by stro117
Employees Worked With
Daniel Watson
May 07, 2020
Great experience! No pressure or hassle. Marshall made the experience pleasurable. Very nice and super clean showroom. Our truck was extremely well detailed. Professional staff. the experience pleasurable. Very nice and super clean showroom. Our truck was extremely well detailed. Professional staff. More
by stephenrizzo
Employees Worked With
Marshall Glenn
