
Driver's Way Pelham
Pelham, AL
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Outstanding service and very quick finalization of the deal. All the staff we worked with die a great job answering questions and satisfying our vehicle needs! deal. All the staff we worked with die a great job answering questions and satisfying our vehicle needs! More
I received great customer service from Grant Montgomery. I love the car that I bought from your Company, and I would recommend your Company to anyone. No complaints. I love the car that I bought from your Company, and I would recommend your Company to anyone. No complaints. More
An outstanding vehicle purchase experience from start to finish! Highly recommend. I looked on line at the inventory and had chats with a couple of people - the only name I remember was Kayleigh, but there finish! Highly recommend. I looked on line at the inventory and had chats with a couple of people - the only name I remember was Kayleigh, but there was one other. I set an appointment for a test drive and was greeted by Terence who was the consummate professional and provided everything I needed. When I went back to complete the transaction, Terence was.out (Thanksgiving week), but Brian took very good care of me and delivery of the vehicle. The vehicle was clean and as advertised. I would not hesitate to recommend Driver’s way - Pelham for a pre-owned auto purchase. More
Grant Montgomery did a great job helping us through the buying experience. We were able to look at several different models of the type vehicle we wanted and then several of the model selected to choose f buying experience. We were able to look at several different models of the type vehicle we wanted and then several of the model selected to choose from. We know we're getting a good car that has been checked bumper to bumper before it goes on the lot. This is our 3rd Drivers Way purchase. Always a good experience More
From start to finish everyone was so helpful and professional. The car was just as it was advertised and the process was very simple and easy. I got more for my trade in than expected! professional. The car was just as it was advertised and the process was very simple and easy. I got more for my trade in than expected! More
My sister is trying to get back on her feet as a young person out of an abusive relationship. She has no credit and no savings, so I was trying to help wherever I could to get her into a reliable vehicle person out of an abusive relationship. She has no credit and no savings, so I was trying to help wherever I could to get her into a reliable vehicle she could use to commute to work and get her life back together. I knew to avoid being taken advantage of and to get the best deal around, Driver's Way was the only choice for us. Our salesperson,Chris, was pleasant, funny, and incredibly knowledgeable to help us through the experience of achieving this for her. We are beyond grateful, and it is a relief to both myself and my sister that she can focus on more important things than a car repair every other week. I bought my own car from this dealership when I was in a similar situation, and though I hadn't yet met Chris, my expectations yesterday were met above and beyond from my own experience 6 years ago. I always reccomend Driver's Way for used vehicles with solid pricing and a great sales experience. Thank you again, from both myself and my sister! More
I have been buying from Driversway since 2005. They have the best inventory, the best pricing, the best trade in value and the best people. Don't waste your time and money anywhere else. the best inventory, the best pricing, the best trade in value and the best people. Don't waste your time and money anywhere else. More
HUGE DISAPPOINTMENT! TACKIEST $42,000 sale in history. The ONLY person at the dealership that did ANYTHING for me was a lucky salesperson who met me at the door. I already knew I wanted to purchase the SU The ONLY person at the dealership that did ANYTHING for me was a lucky salesperson who met me at the door. I already knew I wanted to purchase the SUV before I drove it. The ONLY reason I purchased it from this dealer is because they had the specific vehicle that I have been looking for. My initial contact was the inside sales dept. They did their job, collected my info, then passed it along. Where the ball got dropped in a MAJOR way was finance. NOT 1 finance manager returned a single call or email. I went to my bank and had an approval letter in hand for financing, and STILL couldn't get anyone to give me the time of day. I had to drive an hour to the dealership just to do the paperwork(for bill of sale) and they still made me drive my OLD car an hour back to my bank to pick-up the check, then another hour back to the dealership. I have worked in sales for 15+years. I would be mortified if even 1 of my customers were treated so poorly. STEP IT UP. You have a great selection of inventory. A salesperson is only as good as his superior. Get it together. More
Chris Thomas did an outstanding job of getting everything together and the deal completed. Each vehicle I looked at was immaculately clean and prices/info readily visible. My next vehicle search will start a together and the deal completed. Each vehicle I looked at was immaculately clean and prices/info readily visible. My next vehicle search will start at carMax. More