
Driver's Way Pelham
Pelham, AL
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Love the hassle free environment. They have a great Selection of vehicles Able to look around and test drive without anyone standing over you. Heather was awesome!!! Selection of vehicles Able to look around and test drive without anyone standing over you. Heather was awesome!!! More
I had a very pleasant experience at Driver’s Way last weekend. Every employee I dealt with was helpful and enthusiastic. The buying process was easy and the sales department was very accommodating. weekend. Every employee I dealt with was helpful and enthusiastic. The buying process was easy and the sales department was very accommodating. More
Courtesy, Friendly, prompt, knowledgeable, responsible, responsible. All of the above describe Grant Montgomery . A pleasant experience at the dealership.This dealership is conveniently located for our responsible. All of the above describe Grant Montgomery . A pleasant experience at the dealership.This dealership is conveniently located for our purchase. More
Sooo when I went to drivers way, I was so excited to be getting a Jeep. My wife bought her Jeep about a year ago and she loved it, so did I! I get to Drivers Way and I spot her and she spots me, lol! The J getting a Jeep. My wife bought her Jeep about a year ago and she loved it, so did I! I get to Drivers Way and I spot her and she spots me, lol! The Jeep of my dreams and in my price range! David is the sales guy I was working with (he sold my wife her Jeep as well) he was great! But the Jeep not so much! You know the phrase “looks can be deceiving” well it has been! First week of having my Jeep both batteries had to be replaced! Well, I let it ride because my I had already fallen in love with my Jeep. My car was in the shop for a week and a half. Next, a part on the side of my Jeep is loose. So I called and they have to order the part for it! Now, my heat is not getting hot and not blowing, so it has to go back to the shop tomorrow, where they will provide me with a courtesy car, which means they may have it for a few days🤦🏽♀️ My Jeep will have been in the shop more times than I have been able to drive it at this point. I know the vehicles are covered for 3months after purchase but it is disappointing to have all these issues, when I just bought the car a month ago! I left messages with the manager about my issues, haven’t heard from he/she. Everybody has been nice, but again, I’m having to many issues with my “new” Jeep that is supposed to have had a 360 detailed check. Just disappointing! The three stars is for the Jeep not David or any other associate I have come Across. I am also having to take my Jeep back to the shop for a third time Wednesday of this week because the heat still isn’t working after it was released to me last time and more parts have had to be ordered to address more cosmetic issues. Mrs Freddy in there service department has been very nice. Again, it’s not the people I have come across but ALL the issues (big or small) that I am having. The Jeep is mine now so I will bring it in as many times as needed to get things fixed. I will be more careful when purchasing a used car again... if I do! I would only recommend because my wife had a good experience when she bought her Jeep. More
Sales person was great. Went way above expectations. Everything was handled professionally. The staff was friendly throughout and really made you feel appreciated. Good follow up after the sale. Everything was handled professionally. The staff was friendly throughout and really made you feel appreciated. Good follow up after the sale. More
They had what we wanted , no sales pressure , it was detailed and gassed up , would recommend to anyone , great sales rep Ginger . Ryan also was very informative ! detailed and gassed up , would recommend to anyone , great sales rep Ginger . Ryan also was very informative ! More
I thank Chad for his professionalism and knowledge of the sale and vehicle. Explained the vehicles added opinions and the difference between the two vehicles I was looking at.He definitely stirred me in the sale and vehicle. Explained the vehicles added opinions and the difference between the two vehicles I was looking at.He definitely stirred me in the right choice based on resale values as well as reliability of the vehicle. More
Chris Griffitts provided the best car buying experience we've had in 30 years. Low pressure sales that didn't FEEL like I was dealing with a "used car salesman". The price remains visible in the car with we've had in 30 years. Low pressure sales that didn't FEEL like I was dealing with a "used car salesman". The price remains visible in the car with no secret manager discussions or backroom finance pressure. The price was slightly above the fair market price, but I figure they have to make some money on the deal. We will definitely come back when we get ready to buy again. More
Best car buying experience ever! I have never been treated better. The car was ready to inspect and test drive when I arrived. The paperwork was done within an hour and I was driving the Jeep Rubicon treated better. The car was ready to inspect and test drive when I arrived. The paperwork was done within an hour and I was driving the Jeep Rubicon home!! More