Driveline LLC

I saw the vehicle online and it looked in great condition. I contacted the salesperson and explained my situation. At the beginning, the service was excellent and the process went smoothly. Everyth condition. I contacted the salesperson and explained my situation. At the beginning, the service was excellent and the process went smoothly. Everything seemed fine until I went to pick up the vehicle. When I arrived, the hood was peeling. The salesperson told me they knew a place that could repair it at a low cost because they do work for them. I asked for the contact information three different times and never received it. One of the seats does not go up, and although I was told the seat motor would be replaced, the replacement part turned out to be used and was already installed on another seat. Also, while most dealerships wash vehicles before delivery, this one was not cleaned. That was not a major issue for me, but it added to the overall experience. The most frustrating part was the temporary tag situation. I called one week before it expired and was told it was not ready yet. I reminded them that it was just a tag transfer and that the expiration date was approaching. I was told they would call me. I called the day before it expired and was told I had to pay a fee. I have purchased several vehicles before and have never been charged an additional fee after the sale for something like this. Then I was told there was a “hold” in the system — which is not my responsibility, especially with a temporary tag about to expire. I felt this was handled irresponsibly. I asked them to have my tag and seat repair ready and told them I would pay the fee, but then I was told installation had already been paid for (the shop is owned by them). I requested that the amount they planned to charge for installation be credited toward the tag fee they created. I was told they would speak with the manager, but I never received a proper resolution and was charged anyway. Shortly after the sale, I was asked to leave a review. Based on previous experiences purchasing vehicles, I prefer to wait until the entire process is completed before writing a review. I wanted to make sure everything was handled properly first. Unfortunately, this has been my experience. At the beginning, the salesperson said this was the easiest sale he had ever had. Unfortunately, I can now say this has been one of the biggest disappointments I’ve experienced when purchasing a vehicle. I do not believe this is solely the salesperson’s fault, which is why I am not mentioning his name. However, management and leadership need to improve. The lack of professionalism and accountability is very concerning. I would not recommend this dealership based on my experience. More

I bought a 2016 Mercedes C Class online. Lied to about the carfax, two dents in the and tons of scratches. I am pretty sure the car was once rear-ended. The transmission jerks on occasion. I Lied to about the carfax, two dents in the and tons of scratches. I am pretty sure the car was once rear-ended. The transmission jerks on occasion. I was completely lied to about the condition of the car by Driveline's manager. Driveline should be investigated for Shady business practices as far as their lenders are concerned. I plan to file suit if necessary in order to exchange the vehicle or return it. Last time I purchase a vehicle site unseen online and have it delivered. I was completely lied to. Since then the engine light is on and I have only put perhaps 50 miles on it since delivered to me.The rear window if put down with drivers control has to be put back up by opening the rear door and using that window control. The drivers head rest does not go down at all making it extremely uncomfortable to drive. The seat controls do not work on the head rest and seat extender as they should. The navigation card and cd reader card are both missing. The transmission kicks in second and third gear. The only conversation I have had with Driveline LLC the owner accused me of damaging the car. Extremely rude man, I had to raise my voice in order for him to listen to me. I have also contacted the Attorney General's office and US Trade Commission. I put my tryst in this dealership believing that they were being honest and truthful, not the case. The delivery driver was beside me when I pointed out the runs in the paint at the left side rear quarter panel. He stated "I had hoped you wouldn't see that ". The back end of the car rattles over small cracks in the road. I'm certain the car has had a rear in impact of some kind. The representatives of the car lot are not honest. Lesson learned. More

Lied about condition of vehicle and mechanical issues. Bought site unseen, completely lied to. Dishonest Bought site unseen, completely lied to. Dishonest More

Received no response when asking a few simple questions about a car that I saw on their website. about a car that I saw on their website. More

Buyer beware. I bought an BMW 550 from this team off of ebay while being located out of state. I put my faith in their description and mechanical evaluation. Long story short, the car had smoke coming ou ebay while being located out of state. I put my faith in their description and mechanical evaluation. Long story short, the car had smoke coming out of the tailpipe, on day 1 of delivery. This was evident...the car was a lemon with a bad engine. Don't trust this team. They wouldn't make it right or help me with shipping/repair. Don't buy here -- and if you do, bring it to a third party mechanic without any affiliation. More

Unprofessional no follow up still waiting on a callback over a month ago I wanted to purchase for my business they had no how to handle over a month ago I wanted to purchase for my business they had no how to handle More