DriveTime of West Houston

Non reliable vehicles that are old with HIGH MILEAGE AND DWN PAYMENTS. BUYER BEWARE‼️Staff is friendly up until they take your money. Afterwards their whole energy changes. Sold me a 2019 Volkswagen Jetta w DWN PAYMENTS. BUYER BEWARE‼️Staff is friendly up until they take your money. Afterwards their whole energy changes. Sold me a 2019 Volkswagen Jetta with 97000 miles on it.I had 5 days to return which I did, cause for one the xxxx doors don't lock and just felt like a bad buy overall. Came back to return and they (Terence) treated me like a stranger ⁉️ Now there's a hold on my $3000 refund and nobody knows why ⁉️ Not to mention they were playing club music 🎶 inside with children all around, had to make suggestions about that.‼️It was just a GHETTO MESS JUST OPT OUT‼️ More

Christian Sanchez helped me 10 stars. The whole crew over there is over the top. This is my second car from this location. I will be back. Shout out to Karl and Terence, making me fell li The whole crew over there is over the top. This is my second car from this location. I will be back. Shout out to Karl and Terence, making me fell like I was welcomed and at home. More

Simple, quick, helpful and guaranteed to send you off with the car you desire & price with the car you desire & price More

Karl was so amazing! !! I am already telling people to come here! He listened to me and got me the perfect car! !! I am already telling people to come here! He listened to me and got me the perfect car! More

Amazing customer service, very patient, informative and helpful! John was great and had a great entire experience getting my car!! helpful! John was great and had a great entire experience getting my car!! More

Rose was wonderful. Easy to work with. Very informative. And a great multitasker with efficient time saving skills. PV Produces Productive People. And she is certainly o Easy to work with. Very informative. And a great multitasker with efficient time saving skills. PV Produces Productive People. And she is certainly one of them. Thanks again. More

Rose was Amazing! She was patient kind and very helpful. She answered all of my concerns. If you stop by DriveTime ask for Rose!! I got my car!!!! She was patient kind and very helpful. She answered all of my concerns. If you stop by DriveTime ask for Rose!! I got my car!!!! More

John was absolutely amazing! We love our new car! He was so helpful and we are very happy! We love our new car! He was so helpful and we are very happy! More

Very amazing experience. From being greeted walking into the dealership to being helped by Christian. Definitely recommend others to come check out purchasing a vehicle from From being greeted walking into the dealership to being helped by Christian. Definitely recommend others to come check out purchasing a vehicle from here. More

It’s all good when you go up there to get a car. Had no problems with the name that I saw when I went in the first time to get the car. I think is name was John great salesman. But once you give up the mon problems with the name that I saw when I went in the first time to get the car. I think is name was John great salesman. But once you give up the money and drive off with the car. And a month later when your plate supposed to come in and it don’t they don’t give a xxxx about none of that. They will not give you another paper plate. And the man Name Terrance that work there will feed you a lot of lies. Tell you one thing and when that day come it’s just a bunch of LIES....... They have made me lose so much money with they lying xxx. NOT HAPPY my plate should have been in Dec 22,2020 here it is now Jan 11,2021 and still don’t have my plates. Not good business More