DriveTime of Salem

Great experience Went in looking for a car with leg room Gavin was great he was very knowledgeable very helpful found us the perfect car highly recommended Gavin and d Went in looking for a car with leg room Gavin was great he was very knowledgeable very helpful found us the perfect car highly recommended Gavin and drive Time. More

Great experience Wonderful experience!! Eric got us into a very nice used 2012 Equinox. I recommend Drive Time to everyone out there looking for a new used vehicle, Wonderful experience!! Eric got us into a very nice used 2012 Equinox. I recommend Drive Time to everyone out there looking for a new used vehicle, More

Wow Thank you Eric was so great to work with ! He seemed like he really cared and helped me make the right decision! I am so pleased with my service I received! Eric was so great to work with ! He seemed like he really cared and helped me make the right decision! I am so pleased with my service I received! More

Great Experience! Gavin Hale was excellent to work with! He was very pleasant and knowledgeable. Gavin understands how to work with people and provide great customer Gavin Hale was excellent to work with! He was very pleasant and knowledgeable. Gavin understands how to work with people and provide great customer service every step of the way. More

Longer than I hoped for process, but overall good experience I found a SUV online that was located in Charlotte, NC. After calling the Charlotte store I was directed to call the store in Salem, VA that was close I found a SUV online that was located in Charlotte, NC. After calling the Charlotte store I was directed to call the store in Salem, VA that was closer to me. I went in on Thursday evening and got all the information and set up to have the SUV brought up from Charlotte. I was told that the vehicle would be available Monday or Tuesday at the latest. After calling on Monday I was told that it wouldn't be ready until Tuesday morning because it needed to get a Virginia inspection. I told them that I would come by Tuesday evening after work to take a look at it and give it a test drive. When I arrived on Tuesday evening I was told that the SUV hadn't been inspected yet and that it was at the vendor thay use to get state inspections. After waiting 30 to 45 mins the vehicle did show up and after much discussion with the manager I was allowed to take it for a test drive. They did make it up to me in the long run and they had everything prepared for me the next day so I didn't have to wait around to complete the sale. The SUV is great. It looks brand new and it is a 9 year old vehicle. After all was said and done the team was helpful and worked hard to make up for their mistake. More

Thank you I worked with 2 sales people. They were both very knowledgeable and help in any way they could. Thank you Gavin and Rachel. Neither one done a pressur I worked with 2 sales people. They were both very knowledgeable and help in any way they could. Thank you Gavin and Rachel. Neither one done a pressure sale. They listened to what I needed and wanted in a vehicle and helped me find it More

A good, quick transaction. Gavin was great to work with and made the entire transaction painless. The car was exactly as advertised and was exactly what I was looking for. Gavin was great to work with and made the entire transaction painless. The car was exactly as advertised and was exactly what I was looking for. More

Thank you Great bunch of guys!!!!!! Thanks Hisham (I cant spell the last name), Jeremy and above all Michael. You was able to help my step-daughter and now I h Great bunch of guys!!!!!! Thanks Hisham (I cant spell the last name), Jeremy and above all Michael. You was able to help my step-daughter and now I have a great vehicle. I cant thank you enough.. Great job!!!!!! More

Great team of salesman! Top notch service!Jeremy worked diligently to get us rolling!I would definitely recommend this dealership to anyone who needs fast dependable service! Top notch service!Jeremy worked diligently to get us rolling!I would definitely recommend this dealership to anyone who needs fast dependable service!Two thumbs up in my book! More