
DriveTime of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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LeaveTime When following up on the 5 day return guarantee, the manager acted as if he did not know who I was, although I was present in the location less than 5 When following up on the 5 day return guarantee, the manager acted as if he did not know who I was, although I was present in the location less than 5 business days ago, and purchased the only Honda Insight that was in the dealer lot; when I mentioned that I wanted to cancel optional services or return the vehicle, the store representatives I talked to did not want to help me; they forwarded me to the 800 number, who then forwarded me to another 800 number, who then stated that they could do nothing and that I needed to contact the original dealership. The manager could not recall anything about me or the vehicle, or the interaction in completion of paperwork; he stated he could not help me and that he needed to forward me to his General Manager, who was not reachable; I was last told that I would be contacted by the General Manager first thing in the morning; it is 3pm, and still no call. I now have to take the vehicle back, for something that could have been handled via phone/fax/email. More
I walked in and was IMMEDIATELY greeted by Chad, which really helped me gain my confidence in purchasing my first car. Although we experienced a slight misshap before taking a test drive, after the kinks really helped me gain my confidence in purchasing my first car. Although we experienced a slight misshap before taking a test drive, after the kinks got worked out I found a vehicle which I had NEVER dreamed of purchasing! After the drive was over, and the i's were being dotted and the t's were being crossed, Chad even went and put gas in the car, which was a clear example of going above and beyond! Thank you so much for all of your great help!!!! =) More