DriveTime of Pelham
Pelham, AL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 11:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 17 reviews
Will not fix my car under the 30 warranty!!!! Red flag nooo!!! I have power stirring all over my driveway. I repeat , they will not fix your under the 30 day warranty. The car has to be completely disable nooo!!! I have power stirring all over my driveway. I repeat , they will not fix your under the 30 day warranty. The car has to be completely disabled. More
Waste of time, no customer service, Rude! I won't say bad customer service, because you have to actually interact with someone before you can decide whether you got good or bad service. After I won't say bad customer service, because you have to actually interact with someone before you can decide whether you got good or bad service. After writing back & forth on the internet a total of 5 times we let them know what time we would be there. We waited about 30 minutes inside and on the lot, we tried to approach a few employees with no response. We decided to leave, as we left we stopped and told one of the sales people that we were just going to go to another dealership, he threw up his hand and said, "WELL BYE!" As it turned out they really did us as a favor because the next dealership was very glad to see us, and we bought our dream car! More
NOTHING BUT LIARS. GO ELSEWHERE !!! Seen a Dodge Challenger I was interested in. Brandon the salesman said they was waiting for the title. I said this is the car I want to purchase. Bra Seen a Dodge Challenger I was interested in. Brandon the salesman said they was waiting for the title. I said this is the car I want to purchase. Brandon Replied that car is yours, even if he had to hide the keys. I even called a couple times to check. Ran up there to check the status of the vehicle. I was told they got the title and sold it the very same day. I was not emailed or notified and they waisted my time for over a week. NOT A WAY TO TREAT PEOPLE.. DON'T SPEND YOUR MONEY HERE. MY OPINION IS THIS PLACE SUCKS. CAN'T WAIT TO REPORT THE TO EVERYONE. More
Awesome customer service The best decision I could have made was, when I purchase a car at the Pelham Drive Time location. Thanks to Gavin Crawford , what an awesome guy, he The best decision I could have made was, when I purchase a car at the Pelham Drive Time location. Thanks to Gavin Crawford , what an awesome guy, he help me through the whole process, and I was very satisfied. Great experience. Thanks to everyone, especially Gavin.your the best! More
Perfect I recommend this car dealership to anybody that's looking for the perfect car they will really go out their way to help you find the perfect car thank I recommend this car dealership to anybody that's looking for the perfect car they will really go out their way to help you find the perfect car thanks Eli & Darrell More
Great customer services I got the vehicle I wanted and is very much satisfied thnx to Eli and Darrell, they were friendly GREAT CUSTOMER SERVICES....THNK YOU DRIVE TIME I got the vehicle I wanted and is very much satisfied thnx to Eli and Darrell, they were friendly GREAT CUSTOMER SERVICES....THNK YOU DRIVE TIME More
Making car buying good Pete made sure to find me the vehicle that I wanted. The Ford Escape was at another lot and drove me over to get it! Thanks Pelham crew for the help a Pete made sure to find me the vehicle that I wanted. The Ford Escape was at another lot and drove me over to get it! Thanks Pelham crew for the help and experience. More
Great Experience - Wonderful Staff Had a great experience at the Pelham location, Pete and Austin very helpful extremely nice. Love my new car!!!! Thanks to everyone for the wonderful Had a great experience at the Pelham location, Pete and Austin very helpful extremely nice. Love my new car!!!! Thanks to everyone for the wonderful experience. More
Great experience I had a good experience with the staff. Darrell answered all my questions and was very polite .I got a reasonable down payment considering my credit a I had a good experience with the staff. Darrell answered all my questions and was very polite .I got a reasonable down payment considering my credit and reasonable monthly payments. I would definitely recommend DriveTime to my friends and family. More
Good Experience Had a good experience with the staff. Pete answered all my questions and was very polite. Would definitely recommend DriveTime to my friends and famil Had a good experience with the staff. Pete answered all my questions and was very polite. Would definitely recommend DriveTime to my friends and family. More