DriveTime of Louisville

outstanding staff Drivetime of Louisville has the "BEST" staff there is. Everyone was extremely nice and willing to help. The drivetime staff made my husband and I feel Drivetime of Louisville has the "BEST" staff there is. Everyone was extremely nice and willing to help. The drivetime staff made my husband and I feel like family. They went above and beyond to ensure we got the exact car we wanted for a reasonable price. I would definitely recommend everyone in know to visit drivetime of Louisville. More

pleased yes the wait time was long but i loved being able to go and look around without anyone running out to me. I wasnt followed around like a lost puppy. I yes the wait time was long but i loved being able to go and look around without anyone running out to me. I wasnt followed around like a lost puppy. I was able to take my time and look at everything on the lot before talking to one salesperson. Once I was ready to come inside the staff was polite and helpful. We were able to finish the deal in one day and left completely satisfied. Overall great customer service and friendly employees. More

not happy I had to wait 3hours before I was helped, no one checked on us the whole time we waited.. They told us one price then changed it, told us one deposit I had to wait 3hours before I was helped, no one checked on us the whole time we waited.. They told us one price then changed it, told us one deposit then when we came to pick up the suv still had to wait 4 hours..they promised to detail the suv when we come to pick it up, it was still dirty but after waiting 4 hours I decided to pay someone to detail it myself . If I had to do it over, I would have went some place else... More

Outstanding Support and Customer Service By far the best experience i have gotten from any car dealership personnel. reasonable pricing and a fast deal. The guy i was most impressed with wa By far the best experience i have gotten from any car dealership personnel. reasonable pricing and a fast deal. The guy i was most impressed with was Chris. he seemed to know his stuff and keep the conversation going to ease the little wait that we experienced. they even had a little area for kids if i would have brought mine. The interest rate i have is a little high, but that is probably my fault. Will definitely shop with again. More

Great experience, definitely recommend for lease program. The whole team handled my situation and need for a leased vehicle with exceptional sales and service. I needed a low-cost car, and the lease program w The whole team handled my situation and need for a leased vehicle with exceptional sales and service. I needed a low-cost car, and the lease program was perfect for what I needed. Definitely recommend for those wanting a hassle-free car-buying or leasing experience. Candace and Josh were very easy to work with, a couple of real professionals. More

I will definitely be a repeat customer! This was definitely the best experience I've ever had dealing with a car dealer. From the first phone call to find out if they had what my husband and This was definitely the best experience I've ever had dealing with a car dealer. From the first phone call to find out if they had what my husband and I were looking for to driving our new van off the lot was nothing short of excellent! We had our daughter with us and they were great with her also! They even turned on spongebob for her to watch while we were taking care of paperwork! There is no doubt that we will go back to these guys when we are ready to trade! Y'all definitely gained a customer for life! More

Best used car buying experience of my life. This was the greatest used car buying experience of my life. My salesman, Selmon was the friendliest and nicest car salesman I have ever worked with. This was the greatest used car buying experience of my life. My salesman, Selmon was the friendliest and nicest car salesman I have ever worked with. The sales manager, Candace never stopped working to help with any and all hiccups that arose along the way. This is a great dealership with excellent management personnel that goes out of its way to help those who are trying to rebuild their credit and financial situations. They made me feel welcome, relaxed, and as if I was able to buy whatever I wanted. They were honest, upfront, helpful, and dedicated to their professionalism and customer satisfaction. More

The Louisville Drive Time Team went above the call of duty for me. I had looked for a vehicle for months, in Indianapolis. I found a vehicle that I really wanted. Jarrod and his team made my decision m duty for me. I had looked for a vehicle for months, in Indianapolis. I found a vehicle that I really wanted. Jarrod and his team made my decision more comfortable that I could have hoped for. Buying a car that isn't local is not easy but I would do it again. They truly cared about my purchase, answered all my questions and were really concerned that I was getting what I wanted. They said in constant communication up until I showed up at the dealership. I would highly recommend Drive Time to anyone who may need a little extra help financing a car. This was the best way to go! I am looking forward to being a Drive Time Customer. More