
DriveTime of Lakewood
Lakewood, CO
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Great customer service. I love the car I’m leaving in and Mark and Steven made the process very easy. Everyone was very knowledgeable and made sure I was informed of all of I love the car I’m leaving in and Mark and Steven made the process very easy. Everyone was very knowledgeable and made sure I was informed of all of my options. Would recommend to everybody . Very transparent!! More
They were really friendly and helpful with everything we needed. They answered all of our questions and went through anything we needed to them. needed. They answered all of our questions and went through anything we needed to them. More
Mark Hinojosa was very helpful in our purchase. We came in late on New Year's Eve and Mark and the drive time team was patient during the process and helped us find the right vehicle. We came in late on New Year's Eve and Mark and the drive time team was patient during the process and helped us find the right vehicle. More
The whole team here is very low pressure and lets you take your time looking at the cars with just the right amount of keeping an eye on you to make sure you're doing alright and have your questions answ take your time looking at the cars with just the right amount of keeping an eye on you to make sure you're doing alright and have your questions answered. Mark was very down to Earth and helpful with the car purchase, would recommend! More
Best experience I've ever had at a dealership. John was extremely helpful and professional from beginning to end. Would highly recommend anyone to buy a vehicle here. Thanks John! John was extremely helpful and professional from beginning to end. Would highly recommend anyone to buy a vehicle here. Thanks John! More
Purchasing experience was GREAT! HIGHLY Recommend however my check engine light came on 5 days before my 30 day warranty was up and I called the mechanic they gave me who takes their HIGHLY Recommend however my check engine light came on 5 days before my 30 day warranty was up and I called the mechanic they gave me who takes their warranty and they can't get me in until after my warranty expires. Called their customer relations and they want me to pay for the diagnostic and see exactly what it is and then they will decide if they will cover it. Seems to me like they only want to cover it if it's a small, cheap fix. So now I have a car with a faulty injection code and my plates are due and can't afford both. The extended warranty was very expensive and I feel like the car shouldn't be breaking down less than 30 days after purchase. So while purchasing experience was great, I do not recommend them because once you're out the door they are less than helpful. No one wants to deal with us and it's terrible customer service. More