DriveTime of Fayetteville

My Experience I am grateful for drive time they said yes when others did not. However I was there almost 6 hrs. The wait was extremely long and my sales agent wa I am grateful for drive time they said yes when others did not. However I was there almost 6 hrs. The wait was extremely long and my sales agent was all over the place. You can only help one person at a time. I was not told that the warranty gap auto draft payments where optional therfore the next day I had to go back to remove some things off ...the next day waited about another 3 hours ...when I wanted to take one option off they advise me more money would need to be paid for down payment! Love the vehicle but they need to work on the wait time and giving customers the full details. More

Second time around My car was totaled. I didn't know my "GAP" insurance was actually just a way for drivetime to keep me as a customer. They would only write off what my My car was totaled. I didn't know my "GAP" insurance was actually just a way for drivetime to keep me as a customer. They would only write off what my insurance company didn't pay if i bought another car from them of course they told me i could get it with no money down. Then i found out there was a short list of what i could buy with the no money down. So basically because of a car accident i was forced to buy a car from drivetime and given very limited options on what i could buy. Something about all that doesn't seem right to me. More

EXCELLENT i had just turn twenty the day before coming in and i have no credit and i didn't have a cosigner. i've been really stressed about not only finding a i had just turn twenty the day before coming in and i have no credit and i didn't have a cosigner. i've been really stressed about not only finding a new car, my last one was super old and its' time had come, but also finding a car that is safe, reliable, and not going to get me in a pickle. i found just that! the service and quality of the cars were outstanding! Cecil is the man that helped me from the start! and then then i believe the GM, John. they were friendly and everything was actually a lot quicker than i thought it would be! but i was overall impressed and i am definitely recommending this place to people i know! Drive Time has a great system and great employees to go with it! More

Great buying experience! I went to Drive Time skeptical because I've gone to other dealerships and was turned down but I went there and the sales rep were friendly . I had a f I went to Drive Time skeptical because I've gone to other dealerships and was turned down but I went there and the sales rep were friendly . I had a few electrical issues with the first vehicle I purchased and as promised I was able to bring it back and trade it for another car. They were willing to help and go the extra mile to make sure I drive away happy. If you go make sure you speak with Melvin, Tyrone, Natalie and John. They helped me every step of the way. Thank you Drive Time!! More

nice people, but too much wasted time First let me say that everyone at the dealership was extremely nice and friendly. However, they need to be more attentive to the time that they have t First let me say that everyone at the dealership was extremely nice and friendly. However, they need to be more attentive to the time that they have their customers sitting and waiting. I had my vehicle picked out and financing selected in under an hour. After that though, time stood still and I did not leave the dealership until 3.5 hours later, Yes, that's right, over 4.5 hours in a dealership. Normally I would have walked out the door. but had no vehicle to make the 2.5 hour drive home in. They gave me an extra 1/4 tank of gas for my inconvenience. I was pleased with the car, I liked Llloyd my sales rep, and would have been glowing about this had I not had to wait 4.5 hours. My suggestion to anyone going her is bring lunch, and dinner. My suggestion to management is pay more attention to the time your customer is there. anything over 2 hours should get immediately escalated and taken care of. More

Out standing job!! I have gone up and down to all the dealerships in town to see if I could get a car, but they would say I did not qualify. So I chose to stop by Drive I have gone up and down to all the dealerships in town to see if I could get a car, but they would say I did not qualify. So I chose to stop by Drive Time, and they said bad creadit no problem, and they told me I could leave with a car today, and I did. Now I love the car that I drive and the experience with Drive Time. More

GREAT JOB! I was skeptical when I came in to "look" at getting into another car, but they really helped me get something that Iiked and could afford. They made I was skeptical when I came in to "look" at getting into another car, but they really helped me get something that Iiked and could afford. They made me feel comfortable in their place of business and treated me like a person and not a "SALE". Great job guys! Thanks Again, Proud new owner of a Chevy Impala :) "COCO" More

DT Experience I found myself in a predicament. My old car was becoming increasingly more expensive and tedious to repair. While I had already expended $5,500 on m I found myself in a predicament. My old car was becoming increasingly more expensive and tedious to repair. While I had already expended $5,500 on major repairs (engine, transmission, power steering, electric window, alignment) more repairs were necessary. Repairs were still required to the air conditioning system, another electric window, brakes, and windshield. Having survived an aortic aneurysm in Jan, '13 my credit was decimated. Having been unable to work and earn as I had previously I had little to spend on another auto. I had also gained custody of my 4 year old grandson and some of the repairs were absolutely necessary except they were financially prohibitive. Thus, the smart decision was to trade the car and upgrade. I was given several choices and allowed to make my own decision without any pressure what so ever. Great experience. More

Great Sales Rep I had been looking at this car for some time, and when my wife saw it and drove it, it had to be ours. Lloyd was a patient and detailed person, who p I had been looking at this car for some time, and when my wife saw it and drove it, it had to be ours. Lloyd was a patient and detailed person, who put our desires ahd needs as a priority. He was detailed and nice. While I find the financing quite undesirable, and will go to one of my credit unions, Lloyd kept his focus on our wants and needs. He is a perfect candidate for management as I see leadership skills in him. More

Willing to work with you. Good coffee and popcorn. Clean Willing to work with you. Good coffee and popcorn. Clean bathrooms. Friendly people. Not a lot of hassle or problems just to many people working on Willing to work with you. Good coffee and popcorn. Clean bathrooms. Friendly people. Not a lot of hassle or problems just to many people working on same contract gets confusing and aggravating. More