DriveTime of East Las Vegas

Awesome Service Second Time In A Row I am beyond grateful for DriveTime on Sahara with Lori as my Sales Person I left as a very happy customer. From the time she greeted me at the door un I am beyond grateful for DriveTime on Sahara with Lori as my Sales Person I left as a very happy customer. From the time she greeted me at the door until the very end she provided me with excellent customer service. She definitely made my experience about me and what I wanted and she made sure I was very satisfied. I would recommend her to anyone who is looking to buy an amazing car at amazing prices. The fact that I qualified for the CHAMP Program was absolutely wonderful I did not put down a penny and walked off the lot with a 2012 Ford Escape XLT in great condition. The last time I bought a car was in Dec. 2010 and I kept that car for three years. Ivan was an excellent manager who wanted to make sure that I had the best deals and answers and he was great as I e-signed many forms.. Trenton did an excellent job as well as he assisted with my final signing of paperwork. Thank you DriveTime for an excellent relationship with me and an even greater consistency. More

4th car from drivetime As title says. By far the best dealership in town for me. Every car I've got from DT has never had 1 problem or warranty issue. I do all ways get warr As title says. By far the best dealership in town for me. Every car I've got from DT has never had 1 problem or warranty issue. I do all ways get warranty. BTW USED CARS. but all fleet cars. With impeccable service records. As for price always spot on with Kelly blue book. I check before buying. As for warrenty price same as any aftermarket price. Bundle with gap insurance. Unbeatable deal. I called and spoke with Erica about a 2015 jetta. Blue my color. Unfortunately it was on a test drive and sold. She said she had other one but gray. I didn't see in on web site. Erica tells me it just came in that day. Had 8000 less miles and was 1000 less. But was at the Decatur store. She drove to Decatur pick up the car and set up a test dive that day. We came down test drove and well we have a great second car. Erica was very nice, helpfully, and straight forward. No pressure. Just a great time. All this took about 2 1/2 hours. Very impressed. My wife was thinking a few days. Agian I can't say enough all the staff at Sahara store where awesome. The deal. Financing. Payments all what I was looking for. Only one problem there popcorn was cold and stail. But thats only minor. Ty chaz/Annie. More

Terrible This is my third car with DriveTime. Why is it my third? Every car I've have from them was terrible so I traded them in within the 5 days. Now not to This is my third car with DriveTime. Why is it my third? Every car I've have from them was terrible so I traded them in within the 5 days. Now not to mention I am 6 months pregnant so I really need to get around. When I first got the 3rd car Ivan the store mananger promised me all kinds of things that would be fixed through warranty. I called warranty because every time I came outside to go to work my tires were flat. Yes FLAT!! SO the warranty says okay they will approve it even though it's something they usually don't. Okay good so I call the warranty and they say they are waiting for Drive time a customer relations to approve my tires. I call customer relations which is horrible!!! And they say nope we aren't fixing anything literally that's what the man says. Now my tired are only okay if I put fix a flat in them which is not a good thing. Remember I'm pregnant right? So my tired could just fall off at anythime. I don't think its fair and I don't think I should have to replace the tires of I've been TOLD they would be approved because I've had solo many issues. Smh. I have called the Better Business Beraue and a lawyer to handle it because its been that bad. I would never recommend going here ever to anyone. I'm going to let everyone I know not to go there. More

customer service gives you the run around Bought a car from them . Had another person buy a car from them and I received my $200.00 off my next payment within a month. I say hey I'll do it ag Bought a car from them . Had another person buy a car from them and I received my $200.00 off my next payment within a month. I say hey I'll do it agian. I send two more people back to back in August 2015 and in September 2015 I'm supposed to receive another $200.00 for each of them. Here's January and I'm still getting the run around on the Phone I call the Sahara location where I got the car from and none of them know what there doing it call one day and supposedly it was already added witch ticks me off cause I never received an email stating it was added call back the next day and they say it's still being processed. Are they looking at the same computer if so they need to go back to paper cause no one knows how to use a computer anymore More

HAPPY CAMPER I thought there was no way I could be financed for a car. But Drive Time made it possible. Very Happy Camper. I would definitely recommend Drive Time I thought there was no way I could be financed for a car. But Drive Time made it possible. Very Happy Camper. I would definitely recommend Drive Time and return to purchase another vehicle. More

biggest mistake ever This dealership is absolutely terrible and I wouldn't be surprised if these 5 star reviews came directly from the employees themselves seeing as how a This dealership is absolutely terrible and I wouldn't be surprised if these 5 star reviews came directly from the employees themselves seeing as how a salesman ASKED me to give them a good review after my purchase. I was reluctant to even buy a car 2 months ago and I was simply browsing their inventory. I ended up getting pressured into financing a Honda Civic. The night I brought the car home, I went to sleep and woke up for my graveyard shift. When I went to leave for work the car didn't start, so I assumed I had left an interior light on. I didn't have time to jump it so I got a ride to work. The next day, I got a jump, and the car drove fine. During this day I decided it would be best if I kept my old car and returned my Honda. I loved the car but I just wasn't ready for the financial commitment. The next day I get in the car to return it and again the car wouldn't start. I asked a neighbor to give me a jump and once it started, smoke came flying from under the hood making a loud, high pitch noise. I finally got the car back to drive time and got my down payment back. The next day I called to asked if I could go back and get my CDS out of the car and they said it was in the shop. 2 weeks later, still in the shop. 1 month later, still in the shop. Today marks 2 months since my purchase and apparently I will not be able to retrieve my CDS because the car JUST went from the shop to an auction this week. This place is an absolute, money hungry joke. More

Customer Service I was out of state and the employees were most helpful in making sure things were ready when I got there. My only problems were the aftermarket radio I was out of state and the employees were most helpful in making sure things were ready when I got there. My only problems were the aftermarket radio was not properly hooked up (only 1/2) the speakers functioned and the tire treads seemed a little on the low side for me. Other than that a great experience. More

Great Service Drivetime employees were very friendly and courteous. They made my husband and I feel very comfortable. They helped us find the perfect vehicle that s Drivetime employees were very friendly and courteous. They made my husband and I feel very comfortable. They helped us find the perfect vehicle that suited our families need. Thank You drivetime and Ms. Araceli. More

outstanding service This is my 3rd purchase from drive time. 100% satisfied. Joseph Christensen has helped me with 2 of my purchases and provided the best service possibl This is my 3rd purchase from drive time. 100% satisfied. Joseph Christensen has helped me with 2 of my purchases and provided the best service possible. Will definitly reccomend him as the "GO TO GUY" thanks Joseph, DriveTime is fortunate to have you on their team!! More

Amazing Araceli was amazing!! She definitely went above and beyond for me. Kept in contact with me she was very friendly patient and honest!!! Thank you Arace Araceli was amazing!! She definitely went above and beyond for me. Kept in contact with me she was very friendly patient and honest!!! Thank you Araceli!! More