Dreyer & Reinbold INFINITI

Very Satisfied Dreyer Reinbold Infiniti did a good job at making me feel that I got a good price on a used vehicle. The salesperson (Sajid) was friendly and accommod Dreyer Reinbold Infiniti did a good job at making me feel that I got a good price on a used vehicle. The salesperson (Sajid) was friendly and accommodating. I made a reasonable purchase offer, and he accepted it graciously. He did not haggle with me. When a mechanical problem arose after the purchase, he arranged to have it fixed without hesitation. Very satisfied. More

My wife and I stopped there today because she was interested in buying a Subaru. We were out on the lot for 15 minutes, and no one came out. So we went inside and were looking around for 30+ minutes interested in buying a Subaru. We were out on the lot for 15 minutes, and no one came out. So we went inside and were looking around for 30+ minutes and not a single person in the showroom even acknowledged our existence. Worst dealership experience ever. More

I was charged $70 for a standard oil change. I have used dealerships in 6 different states and 8 different cities and was charged only $45 for a standard oil change. Price gouging. dealerships in 6 different states and 8 different cities and was charged only $45 for a standard oil change. Price gouging. More

AJ was very helpful with our purchase earlier this summer & working with us again on a potential second purchase. We appreciate his time & kindness towards us (always). He's an honest and up-front person wh & working with us again on a potential second purchase. We appreciate his time & kindness towards us (always). He's an honest and up-front person who genuinely cares about potential customers and is knowledgeable of the brand. Andy went out of his way to help us with the potential purchase of the New Beetle & the uncertainty of buying the new model. A great pair!! More

Two reasons why I prefer to do business at Dreyer Two reasons why I prefer to do business at Dreyer Reinbold, Inc. - Indianapolis: 1.) The vehicles are quality 2.) The employee, Mark Elwert, eBay Two reasons why I prefer to do business at Dreyer Reinbold, Inc. - Indianapolis: 1.) The vehicles are quality 2.) The employee, Mark Elwert, eBay Manager and Car Sales, is trustworthy, hardworking, professional, and a great communicator. More

This dealership was great to work with. I was treated with the upmost respect from the minute I walked in. The salesmen were not your typical pushy unprofessional salesmen you typically find at most deal with the upmost respect from the minute I walked in. The salesmen were not your typical pushy unprofessional salesmen you typically find at most dealerships. I will definitely do business here again. More

mark elwert is absolutely wonderful to work with! always patient and willing to go above and beyond to help. we purchased our car with his help and sent our daughter to him because of our experience with h patient and willing to go above and beyond to help. we purchased our car with his help and sent our daughter to him because of our experience with him. she also purchased a car from him! these days good customer service is hard to find. but not as far is mark is concerned!! thank you mark for making our experience a good one :) More

I recently purchased a new Infiniti G37 x from Dreyer and Reinbold. Mark Elwert, the employee I worked with was extremely helpful and almost intuitive about my questions and concerns. He was very prompt in r Reinbold. Mark Elwert, the employee I worked with was extremely helpful and almost intuitive about my questions and concerns. He was very prompt in replying to my numerous emails. His overall demeanor and friendliness was refreshing. More

I had to go into the dealership, after looking at cars in their lot for over 15 min, to look for a sales person. Turns out one was standing in the foyer watching us. When I asked about buying a car, he said their lot for over 15 min, to look for a sales person. Turns out one was standing in the foyer watching us. When I asked about buying a car, he said he was waiting on an appointment to arrive and could not help me -- did not offer to find someone who could either. I found another sales person who I persuaded to discuss the cars with me. I asked to test drive the car I was interested in, then was told that they do not let customers take out cars unless the salesperson rides along. I prefer to test drive with out a sales person, because I want to hear the car (road noise, transmission, etc.), not listen to a sales man chatter. The sales manager said that the dealerships insurance company would not let them send out cars on test drives without a salesperson in the vehicle -- might be true, but sounds like a load of bull. No other dealer I have been to has this restriction. This dealership is not helpful or friendly, makes me wonder how they ever sell any cars? Just know before you go there; that they are not eager to sale or answer questions. I hope they don't go bankrupt, but it would not surprise me if they did. More

They are either untruthful or they can't seem to keep records! They did not fix the problem on the 1st trip on three different occurrences. Most recently, they mislead me while the car was under warran records! They did not fix the problem on the 1st trip on three different occurrences. Most recently, they mislead me while the car was under warranty and later wanted to charge me to repair/ replace the part that I had a problem with 1 year previously when it was “under warranty” $1,200 to be precise. I have felt lied to and cheated every time we been there. I have had two VW vehicle . I have had problem with this dealership and the service department with both. I ended up taking both of them to Falcone to be repaired after these morons “repaired” the vehicles. We live minutes from this dealership PLEASE DON’T WASTE YOUR TIME or money for that matter. I am extremely disappointed that VW would have such a dealership. Love the car & the suv but I would think twice before I purchased a VW because of my experience here. More