Dreyer & Reinbold BMW and MINI
Indianapolis, IN
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Car Service at its Best I’ve owned minis for 15 years now. The service department is extraordinary and part of the reason I continue to own minis. I find them honest, friendl I’ve owned minis for 15 years now. The service department is extraordinary and part of the reason I continue to own minis. I find them honest, friendly, and very accommodating. Their pricing is also reasonable! More
Bad experience They take too long to get my car fixed, The client advisor don't advice with any but I have to ask for what the web site offer like shuttle drive , r They take too long to get my car fixed, The client advisor don't advice with any but I have to ask for what the web site offer like shuttle drive , rented car or discount. The advisor don't answer my calls or return it. When I got the invoice and ask why too expensive he answer because it takes time find the issue.the treatment is bad generally. More
Excellent service! Very expeditious service. Knowledgeable, helpful staff . If answer is unknown you will be directed to someone who will know. No pressure on the sale , Very expeditious service. Knowledgeable, helpful staff . If answer is unknown you will be directed to someone who will know. No pressure on the sale , fair price , fair trade and exemplary service after the sale . More
Excellent service This dealership is my favorite! Everyone is so nice, they are great at what they do. They are very thorough when they work on my three minis and I rea This dealership is my favorite! Everyone is so nice, they are great at what they do. They are very thorough when they work on my three minis and I really appreciate it! I totally recommend this dealership! More
Thorough and Friendly The staff are friendly and thorough. While you wait for your MINI, you are kept informed as to the process so you’re not kept wondering how much longe The staff are friendly and thorough. While you wait for your MINI, you are kept informed as to the process so you’re not kept wondering how much longer you have to wait. More
Awesome dealership Best service department of any dealership that I have worked with. Their team is amazing. They are always nice and fully explain any needed repairs. Best service department of any dealership that I have worked with. Their team is amazing. They are always nice and fully explain any needed repairs. I typically wait for service, and they always offer a desk for me to work or anything else that I need. More
Superb salesmanship and service Victor, Jim, Elijah, John and really the sales girl also have always been and continue to be the best I have ever encountered. I’m in my 3rd Mini and Victor, Jim, Elijah, John and really the sales girl also have always been and continue to be the best I have ever encountered. I’m in my 3rd Mini and will be back for my 4th on my next trade in. Nothing like these folks out there. 5?? More
This dealership is great at both buying and service for your We have bought 4 cars through this mini dealership. They are great to work with both with buying and servicing our cars. We fully utilize their perk We have bought 4 cars through this mini dealership. They are great to work with both with buying and servicing our cars. We fully utilize their perks like Saturday car washes. More
Horrible treatment Oil change, they cut a gasket. Oil leaked everywhere. When fixing their first mistake, they somehow cracked my windshield. Before I left, I made them Oil change, they cut a gasket. Oil leaked everywhere. When fixing their first mistake, they somehow cracked my windshield. Before I left, I made them aware and they would let me know what to do. Three days and several messages later, they told me they had no intention of making it right. Their initial walk around form that was completed by the service coordinator does not mention a huge crack running the entire height of the windshield. But it’s there now and they were told about it prior to my pulling out of their garage. Last car I buy from them. This makes my fourth car purchased from them but my last. More
Awesome! Great! The whole experience was just great. Everyone we came in contact with treated us well and with kindness. And FUN!! Really, the whole time spent ther The whole experience was just great. Everyone we came in contact with treated us well and with kindness. And FUN!! Really, the whole time spent there was really great. More