Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood
Greenwood, IN
Filter Reviews by Keyword
By Type
Showing 114 reviews
I have been searching for months to find my daughter her first car. After dealing with countless dealerships trying to take advantage and adding extra fees to the sale price, I luckily found a car at this d first car. After dealing with countless dealerships trying to take advantage and adding extra fees to the sale price, I luckily found a car at this dealership. To my surprise the deal was honest and straightforward. Garrett was wonderful throughout the whole process! I am thankful we were able to have such a good experience and that honest salespeople and dealerships still exist. I highly recommend them!! More
This was my first ever purchase of a brand new, off-the-boat vehicle. Valerie Bustos, at the Greenwood location was excellent to work with. She walked me through every step, answer any questions off-the-boat vehicle. Valerie Bustos, at the Greenwood location was excellent to work with. She walked me through every step, answer any questions I had, and made the experience so much less stressful than I expected. Our next car purchase will definitely start with Valerie. More
From start to finish, Garrett and the rest of the D&R staff absolutely killed it. They answered every question and worked through my unique circumstance to make sure I landed in the perfect car for my fa staff absolutely killed it. They answered every question and worked through my unique circumstance to make sure I landed in the perfect car for my family. More
The interior is immaculate, and the employees are super friendly. Unfortunately, I did experience a couple of issues. However, Joe (Service Manager) went over and beyond to make it right and ensure I was h friendly. Unfortunately, I did experience a couple of issues. However, Joe (Service Manager) went over and beyond to make it right and ensure I was happy. I could not be more pleased! More
Garrett and his team at Dreyer & Reinbold VW were wonderful to work with! They didn't forget about me. Very easy to deal with and very professional! wonderful to work with! They didn't forget about me. Very easy to deal with and very professional! More
Best service visit in my sixty years of automotive experience with dealerships and maintenance staff. I dreaded the first oil change and the hour drive to Indianapolis. When the service manager piled experience with dealerships and maintenance staff. I dreaded the first oil change and the hour drive to Indianapolis. When the service manager piled on factory recalls, I balked. Jill offered a loaner car, gently suggesting that the seat belt inspection was a safety concern but the computer linking could wait. After signing all the papers with Elizabeth, I sat in the service car to call my daughter in Colorado. "Maybe you should just get it done since you're already there," she advised. This sounded very familiar, so back to Elizabeth for complete service including recalls. Before leaving, I made one more trip inside. Everyone laughed when I asked for directions to the restroom. Randy delivered my car on Monday as promised. My overall rating for Dreyer and Reinbold BMW: can't wait for the next service! More
I've entrusted my 535i to the professionals at DR South, for several years now, driving about 100 miles roundtrip to leave it in their trustworthy hands. Enough said! for several years now, driving about 100 miles roundtrip to leave it in their trustworthy hands. Enough said! More
Jon and all the staff at Dreyer & Reinbold VW are the best at providing customer service and taking care of your car. I was unable to get to my appointment the morning I made it. I left shift at the fire best at providing customer service and taking care of your car. I was unable to get to my appointment the morning I made it. I left shift at the firehouse and came home to my 2 year old sick. Mom had to be at work this particular morning and I had no other option. Julia and Monica had a driver with a VW loaner to me in 30 minutes! I was doing some maintenance and upgrade items, Josh in the shop is excellent at completing work thoroughly and correctly. He even provided pictures of my intake valves pre/post cleaning. Jon makes sure everything with my car and service experience is exceptional, every time. I would say I was impressed, but I am used to the quality and value that I get from years of being a customer here. Thanks so much! More
As an owner of a 2018 VW Tiguan, when I bring it in for it's annual service I am greeted with the most kind, professional staff Alex, Monica and Rachael whom always treat me like a VIP. They cover any co it's annual service I am greeted with the most kind, professional staff Alex, Monica and Rachael whom always treat me like a VIP. They cover any concerns I may have, and go over future requirements if needed. When the car is ready, I am greeted by the gracious cashier, Tara whom not only is professional she makes sure to send me off with a good safe trip. All in all I will continue to keep coming back and not only for service, but purchase my next future VW. More