Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood

Loaner car fiasco Took BMW in for warranty work. Was told I would have a BMW loaner when I made appointment 10 days earlier. I arrive on time, and am told no BMW loan Took BMW in for warranty work. Was told I would have a BMW loaner when I made appointment 10 days earlier. I arrive on time, and am told no BMW loaners are available but Enterprise Rental will be coming in about 20 minutes. Over 2 hours later, Enterprise car is available for me but it's an ECONOBOX - a Mitsubishi Mirage - the cheapest car out there with an MSRP of $13K!! I am giving them a BMW, I expect something similar in return. I tell the service advisor that this is unacceptable. He replies this is all they've got. I say no way I'm accepting an econobox car that I barely fit in. You need to do something else. He goes to talk with manager and BAM! 3 BMW X5's roll out and are now available for loaners, within 5 minutes. That means they had these available the WHOLE time, and whoever left in the Nissan Versa and other crappy cars got the shaft. Bad taste in my mouth for the first visit. Good points: Communication was pretty good. They didn't do any work that cost me money unless authorized. Explained and answered all my questions. Will I go back? It's the only game in town for me unless I want to drive an extra hour away. UGH. More

Great experience Andrew was excellent. Easiest car buying experience I’ve had. He went out of his way to get all of the information we needed and the price was great! Andrew was excellent. Easiest car buying experience I’ve had. He went out of his way to get all of the information we needed and the price was great! More

Excellent Service Dreyer & Reinbold BMW South has been excellent in servicing my daughter's 328i. The service staff is knowledgeable and they explain in advance the it Dreyer & Reinbold BMW South has been excellent in servicing my daughter's 328i. The service staff is knowledgeable and they explain in advance the items in need of servicing. I have found the entire team to be helpful, fast, friendly, and honest. More

Another Time With D & R Had been looking at several small suv’s to trade our Subaru Legacy in on. Mazda, Toyota, and Honda. Decided to check out the Subaru Crosstrek with new Had been looking at several small suv’s to trade our Subaru Legacy in on. Mazda, Toyota, and Honda. Decided to check out the Subaru Crosstrek with newer platform. Was an easy choice and Mark L. Did great job of taking care of us. We have enjoyed our past experiences with Dreyer an Reinbold Subaru. More

Very helpful and friendly. Not pushy. Marc took the time to go over everything about the car. There are a lot of bells and whistles and he took great care to make sure we understood. Marc took the time to go over everything about the car. There are a lot of bells and whistles and he took great care to make sure we understood. More

To much for a fuse I did not like the fact I was charged $ 79.00 for a missing fuse. The service staff was awesome very nice 5-star thanks I did not like the fact I was charged $ 79.00 for a missing fuse. The service staff was awesome very nice 5-star thanks More

The Best Buying Experiece I started searching for a new vehicle following an accident. I contacted Subaru Dealers from central to northwest Indiana via the internet. This dea I started searching for a new vehicle following an accident. I contacted Subaru Dealers from central to northwest Indiana via the internet. This dealership responded quickly, answered my questions completely, and quoted the best "out the door price." They were patient while I worked with the insurance adjusters and flexible with our traveling schedule. They maintained contact but were not intrusive. The salesman that worked with us was extremely helpful and kind. More

Great service I had some issues with the trim on my Forester. I was given options and honestly felt they were trying to make me happy. Thank you. I had some issues with the trim on my Forester. I was given options and honestly felt they were trying to make me happy. Thank you. More

Great customer service! Everyone I’ve met in person or talk to over the phone or very personable and professional! Monica set up my appointment over the phone was very plea Everyone I’ve met in person or talk to over the phone or very personable and professional! Monica set up my appointment over the phone was very pleasant and efficient. The older gentleman that greeted me when I drove my car into service was very cordial! Once inside Monica set me up with a representative that was very kind and polite and a casual conversation with the parts lady was also very enjoyable! If I didn’t know any better, I would suspect that all of these employees enjoy their job!! Ha ha ha you just can’t train people to have a personality or to be happy… But when you hire the right people and treat them well it shows! Very very pleasant experience, thank you for that! More

I had the most wonderful lady helped buy my dream car! Inga Levitt was wonderful to work with during my search for the perfect BMW for me. She made it happen by actually ordering the car I wanted with the Inga Levitt was wonderful to work with during my search for the perfect BMW for me. She made it happen by actually ordering the car I wanted with the interior color I wanted which no other dealership was able to do. I am eternally grateful to Inga for helping me get my new BMW 2018 X3 which I am enjoying it tremendously! Cheers Inga and thank you very much again!! More