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Dream Nissan Legends

Kansas City, KS

3.4
12 Reviews

1900 N 100 Terrace

Kansas City, KS

66111

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Showing 12 reviews

September 07, 2022

We made an appointment to see a new Nissan Sentra, the next day we received a text confirming our appointment. We arranged and dropped off our kids @ a baby sitter. We drove our beloved 2005 Nissan Xterra More

by danielnjulie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer Miller
Sep 08, 2022 -

Dream Nissan Legends responded

Daniel and Julie, we apologize that your experience was less than perfect in visiting our store. The last thing we want to do is disappoint a potential customer. Due to the current market conditions, cars arriving on any lot across the country from manufacturers will almost always sell within minutes of arrival. One thing to keep in mind is that over 25 people online are trying to sell the same car as the 15 people in the store. That's 40 people trying to sell one car to 40 different people or more. I understand that there is nothing we can do to improve this situation for you and your family. Still, please know that through this entire situation, we feel the same disappointment and pain as you, the consumer. Turning away business that we rely on to support the men and women that work for this organization is not something we look forward to. Please know that as the market shifts and things loosen up over the next few years, we would love the opportunity to earn your business and make right the wrongdoing you feel we did.

June 23, 2022

They insisted we make an appointment to see a 2016 Camry. We did. When we got there & asked to see the car. They acted weird & made us sit at a desk. They scanned our driver's licenses & had us sign papers. More

by mgverrgv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
2