Downtown Toyota-Subaru of Oakland - Service Center

Explained recall work and service to be performed and pricing. Called when car was ready. Delivered car promptly and clean when all work was done. pricing. Called when car was ready. Delivered car promptly and clean when all work was done. More

The service was excellent! Everything was explained to me. I only paid for what needed to be done. Thanks! Everything was explained to me. I only paid for what needed to be done. Thanks! More

Daniel helped me out on super short notice — we were leaving town next morning, he assessed, recommended and replaced our tires to ensure a safe road trip over the Sierras in an afternoon. leaving town next morning, he assessed, recommended and replaced our tires to ensure a safe road trip over the Sierras in an afternoon. More

I trust that the folks working on my car know what they’re doing. In terms of the employees that you interact with to pay for the service visits, it varies from person to person. For example, on my la they’re doing. In terms of the employees that you interact with to pay for the service visits, it varies from person to person. For example, on my last visit, the $50 off offer made to me in a phone call and on a coupon wasn’t honored. I ended up getting $45 off so I didn’t make a big fuss, but it left me with a bad impression that they didn’t want to honor the offer made to me. More

Flexible and prompt scheduling of service. Willing to explain reasons for repairs and involve customer. Willing to explain reasons for repairs and involve customer. More

Did not replace light that I bought car n for. No one would call me back No one would call me back More

Made an appointment and staff were friendly and very efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. More

My representative was very helpful and goo customer service. I am happy with the service at this Toyota dealership service. I am happy with the service at this Toyota dealership More

What was going to be a terrible outcome my service guy Nador came to the rescue. He’s the reason I’ll come back!’ Nador came to the rescue. He’s the reason I’ll come back!’ More

Greatest service I’ve received for my new highlander. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. More