Downtown Toyota-Subaru of Oakland - Service Center

I didn’t appreciate the sales call while I had my car in for service. Also, I didn’t feel like the staff really wanted to listen to my service request. for service. Also, I didn’t feel like the staff really wanted to listen to my service request. More

Everyone was very friendly. I wish in booking it gave an estimated time for service, because I planned to wait, but 2hours is too much estimated time for service, because I planned to wait, but 2hours is too much More

Kevin and the team are so helpful! I always understand all the service being done and what is coming next service. Kevin and Joel are always on time and communicate well all the service being done and what is coming next service. Kevin and Joel are always on time and communicate well More

Kevin gets to know clients and is s pleasant and educated advisor At this point I could go anywhere but I stay with Toyota Broadway because of personal touches like this advisor At this point I could go anywhere but I stay with Toyota Broadway because of personal touches like this More

30 minute wait before talking to an attendant, third time in trying to get wheel guard parts fixed (while getting servicing, 15 minutes pick up. in trying to get wheel guard parts fixed (while getting servicing, 15 minutes pick up. More

Service center was great, as always, but I did not appreciate the pushy salesman who called me, unsolicited, after I'd picked up my car and was trying to push a trade-in offer on me. appreciate the pushy salesman who called me, unsolicited, after I'd picked up my car and was trying to push a trade-in offer on me. More

I brought in my car for a new battery and check up. My son in law had made an appointment for another Toyota dealership. The Oakland dealership took care of my car on a Saturday morning. They were terrifi son in law had made an appointment for another Toyota dealership. The Oakland dealership took care of my car on a Saturday morning. They were terrific. Took care of the car and I was out the door. Thanks More

The service wasn’t good. The pick up and drop off service is gone. No one to call you back when is the service done. It was very terrible service at downtown Toyota is gone. No one to call you back when is the service done. It was very terrible service at downtown Toyota More

Every person was very helpful and patient. The work was done earlier than expected. Dave was my guy and he was wonderful. I am happy to recommend done earlier than expected. Dave was my guy and he was wonderful. I am happy to recommend More

Everything went smoothly, from making the appointment online, meeting with the service advisor, maintaining communication and keeping me informed about the work, to picking up my vehicle. Everyone I talk online, meeting with the service advisor, maintaining communication and keeping me informed about the work, to picking up my vehicle. Everyone I talked to was friendly. More