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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,373 Reviews

3,373 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 04, 2021

Daniel listened to my concerns and explained the strategy. He provided me with clear feedback. He followed up. He let me know the best time to reach him. More

by VIRTULME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena
June 04, 2021

Super quick and efficient. Really helpful in identifying and fixing a glitch in a sensor caused by our bike carrier trailer hitch. Great communication too. More

by nnannaogbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy (service), Faisal Zalmy
June 04, 2021

Fast and efficient service. Very helpful and competitive pricing . Easy to communicate and stay in touch . I was given updates periodically and evrhtjjnf was super efficient. More

by Rangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
June 04, 2021

Well, it was a problem that came up out of nowhere on the freeway as I was driving home. Fortunately Oakland Subaru is on the way so I stopped in. They were able to schedule me in the next day, and they h More

by DEB-DON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 04, 2021

I had the incredibly frustrating experience of arriving at 8:55 for my appointment and then waiting over an hour before being checked in. At one point there were two employees racing around checking people More

by dforst111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
June 04, 2021

I always bring my Toyota to get service. This time oil I always bring my Toyota to get service. This time oil change. It was great service and fast. Also they recommend for more details for next servi More

by 1noyahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 04, 2021

Great job. Time estimate was accurate and work was done well. Front desk was friendly and efficient. Got a call when the work was done More

by maclen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
June 04, 2021

I don't need this. Now that I have two new batteries.I used to have air-conditioning. Now I don't. I had it when I first came in! A bit disappointing wouldn't you say! More

by margotmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Dan
Jun 04, 2021 -

margotmary responded

Nice people. Very resposive and polite. I liked them!

June 04, 2021

Service person was helpful, and I appreciated getting 40% off of the price because of the coupon that was emailed to me. I also really appreciated rides home and back to the service center. More

by JULIENESNANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 04, 2021

Had my 30k maintenance for a Subaru Forester and everything went well except I was taken by surprise by the price, I was charged $ 1k for a routine maintenance which I thought was a bit pricey, will More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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