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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,973 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,973 reviews

June 25, 2023

Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More

by NYINTWIN5520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

I’ve worked with Daniel for a few years now. He’s always been professional, courteous, reliable and very good in explaining things. I can see that he cares about his customers and likes his job. More

by MICHELLE BERNARDO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Jeff in sales and Abdul in finance were exceptional. I highly recommend. Great inventory too. More

by sfjjonesinc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Now when we bring in our two Subarus for service, we always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. More

by KATE.RUGGIERO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Work done on car was ok but expensive. The gentleman running the counter was arrogant and rude. Asked him general questions and received snappy remarks in return. Not a very happy or nice More

by Hp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 24, 2023

I was driven to my car and then returned to Toyota where I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. More

by MKDUGGAN2229
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

The folks helping me were clear and quick and seemed to do whatever they could to address my issue. More

by rainestaylor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nadir
June 23, 2023

Probably the easiest and smoothest service ive had so far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. More

by GoldenSoljah
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

All of the staff I interacted with went above and beyond with their quality of customer service. More

by lofton.lauren.s
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Both of people that I worked with were very professional and helpful. The process was smooth. More

by maevesulli3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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