Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews By Type
Showing 3,972 reviews
December 24, 2022
I had the first appointment of the day and they were there ready to take me in. Kevin the service rep was right on it and took care of the paperwork post haste. there ready to take me in. Kevin the service rep was right on it and took care of the paperwork post haste. More
by KEVINRICHARDECKERT
Verified CustomerEmployees Worked With
December 24, 2022
Super disappointed with my service, I was over charged and have in writing I would get reimbursed if my insurance didn't pay for it. I have called several times and was told I should be getting a check in and have in writing I would get reimbursed if my insurance didn't pay for it. I have called several times and was told I should be getting a check in the mail never got it, called more times, and was never contacted back. Also after waiting for over a month to get my car fixed while stranded in california as a Massachusetts resident. I had my steering wheel column replaced and it now makes a loud vibrating noise whenever the wheel is turned all the way to the side while moving. It NEVER did that before so something was done wrong. Horrible horrible service I never want to go back to this dealership, let alone another Subaru after this experience. More
by Scasey1380
Employees Worked With
December 24, 2022
Easy to schedule an appointment and they provide a lyft back home. The service coordinators were all helpful. back home. The service coordinators were all helpful. More
by ron@blert.com
Employees Worked With
December 24, 2022
My experience at toyota was great! Can’t go wrong with good customer service. The whole team was kind and excellent. Can’t go wrong with good customer service. The whole team was kind and excellent. More
by EUGENEKWON84
December 24, 2022
A great experience, as always. The employees are knowledgeable and kind, and my car was done early The employees are knowledgeable and kind, and my car was done early More
by SARAPENDLETONSTRICKLER
Employees Worked With
December 24, 2022
This Service Center doesn’t do & deliver what is to be done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the det done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the detail shop is busy & he’ll get back to me but never yet. It’s been over a month now! Even after many calls they said they get back & let me know More
by tglee1526
December 22, 2022
Wish your parts where easer for your company to get. All is good. Happy holidays All is good. Happy holidays More
by t.blumedesign
Employees Worked With
December 22, 2022
The service is efficient, friendly, and helpful. My car is usually serviced right on time. I really appreciate the fact that they also provide you with a Lyft ride while they service your car so you My car is usually serviced right on time. I really appreciate the fact that they also provide you with a Lyft ride while they service your car so you can still get all of your errands done or go back to work during the service. A tinder, our device specialist, is excellent - super friendly, super organized, and super efficient! I highly recommend getting your service done with Narinder! More
by michelle.Q
Employees Worked With
Narinder
December 22, 2022
Very fast and professional service. Location was very convenient as well. Will come back soon. Location was very convenient as well. Will come back soon. More
by STEPHENLIN3141
Employees Worked With
