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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,969 reviews
December 24, 2022
This Service Center doesn’t do & deliver what is to be done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the det done! Also damaged my car on 2 times it’s been in service there! Manager has never made good on his promise to fix my car too! Alway say that the detail shop is busy & he’ll get back to me but never yet. It’s been over a month now! Even after many calls they said they get back & let me know More
by tglee1526
Verified Customer
Helpful December 23, 2022
I had the first appointment of the day and they were there ready to take me in. Kevin the service rep was right on it and took care of the paperwork post haste. there ready to take me in. Kevin the service rep was right on it and took care of the paperwork post haste. More
by KEVINRICHARDECKERT
Employees Worked With
December 23, 2022
Super disappointed with my service, I was over charged and have in writing I would get reimbursed if my insurance didn't pay for it. I have called several times and was told I should be getting a check in and have in writing I would get reimbursed if my insurance didn't pay for it. I have called several times and was told I should be getting a check in the mail never got it, called more times, and was never contacted back. Also after waiting for over a month to get my car fixed while stranded in california as a Massachusetts resident. I had my steering wheel column replaced and it now makes a loud vibrating noise whenever the wheel is turned all the way to the side while moving. It NEVER did that before so something was done wrong. Horrible horrible service I never want to go back to this dealership, let alone another Subaru after this experience. More
by Scasey1380
Employees Worked With
December 22, 2022
Would never go here again! Cashiers have horrible attitudes and service manager very rude! I am disabled and they were rude and impatient with explaining! Cashiers have horrible attitudes and service manager very rude! I am disabled and they were rude and impatient with explaining! More
by Amirah202020
Employees Worked With
Nitto
December 22, 2022
Very fast and professional service. Location was very convenient as well. Will come back soon. Location was very convenient as well. Will come back soon. More
by STEPHENLIN3141
Employees Worked With
December 21, 2022
i’m very happy to work with you guys. all service advisor are perfect i am happy. happy holidays all service advisor are perfect i am happy. happy holidays More
by pp2004np
Employees Worked With
December 21, 2022
Very helpful. Very fast although I didn’t have a scheduled appointment. Gave me different option cheaper. Very fast although I didn’t have a scheduled appointment. Gave me different option cheaper. More
by CHANELELIZABETH
Employees Worked With
