Downtown Toyota-Subaru of Oakland

Need more person to answer phone calls. Parts always need to call back or leave messages Parts always need to call back or leave messages More

The service is always excellent here…friendly, efficient. My car always runs with a little more zip once Ive had my services done. Thank you. My car always runs with a little more zip once Ive had my services done. Thank you. More

Booked the first service in the morning so I had to wait for staff to come in. However service were prompt and they kept the car clean. Waiting area was bare but clean. Will definitely return for next servi for staff to come in. However service were prompt and they kept the car clean. Waiting area was bare but clean. Will definitely return for next service. More

I had a very easy and smooth experience. Thank you for the excellant service. I do not like the 15 word minimum on comments. It almost caused me to ignore the request. People are busy. When Thank you for the excellant service. I do not like the 15 word minimum on comments. It almost caused me to ignore the request. People are busy. When you are asking them to do something for you don't make it harder. More

Very helpful, accommodating and friendly group of guys. Vern went out of his way to help a difficult situation. Thank you all! Vern went out of his way to help a difficult situation. Thank you all! More

been taking subaru & prius to this dealer almost 20 yrs - great service & staff, convenient, professional, dependable! especially in extremely long waiting period for replacement catalytic converter for pri great service & staff, convenient, professional, dependable! especially in extremely long waiting period for replacement catalytic converter for prius. Kevin Goh said he kept monitoring prius whole 5-6 months, even kept battery charged. arranged for theft deterrent protective shield over new converter. car looked washed & cleaned when i finally got it back. amazing ! dealer used to have pickup & dropoff home service, no longer available, sadly. More

I was hesitant to even make the drive out, since the only other review claims the car that was advertised wasn’t actually there when buyers had arrived. Similarly, the car I showed up to purchase was NOT a other review claims the car that was advertised wasn’t actually there when buyers had arrived. Similarly, the car I showed up to purchase was NOT as described. It was clearly beat up and under-cared for by previous owners. After deciding on a separate vehicle, the salesman let me leave and drive a total of an extra 40 minutes before calling me and agreeing to the price I had already spent way too much time trying to negotiate. Overall I did not like the experience and the car has more damage than I was able to see the day of purchase. The trunk makes a loud noise and makes me wonder if there’s unreported damages or crashes. After promising they only sell cars in perfect condition, I noticed there are several cracks in the glass that went unnoticed because the day I purchased it was overcast. After attempting to get the cracks corrected, they PROMISED me to call me and send someone out to help. They avoided my calls, so I had my boyfriend call from his number. They answered, made false promises to help and then NEVER called back. I will NEVER recommend anyone to buy from them and I wish I had waited and continued my search for a better vehicle. Good luck ! More

My experience at toyota was great! Can’t go wrong with good customer service. The whole team was kind and excellent. Can’t go wrong with good customer service. The whole team was kind and excellent. More

A great experience, as always. The employees are knowledgeable and kind, and my car was done early The employees are knowledgeable and kind, and my car was done early More

Easy to schedule an appointment and they provide a lyft back home. The service coordinators were all helpful. back home. The service coordinators were all helpful. More