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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,973 reviews
July 04, 2023
Made an appointment and staff were friendly and very efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. More
by amatovictor641
Verified CustomerEmployees Worked With
July 04, 2023
My representative was very helpful and goo customer service. I am happy with the service at this Toyota dealership service. I am happy with the service at this Toyota dealership More
by MARIABAIRES
Employees Worked With
July 01, 2023
Greatest service I’ve received for my new highlander. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. More
by RUSSISH
Employees Worked With
Other Employees :
Craig from parts and Kisha from service appointment.
July 01, 2023
Catalytic converter shield installed without problem. RAV4 hybrid running without issues. Routine maintenance completed recently RAV4 hybrid running without issues. Routine maintenance completed recently More
by MORSWA5332
June 30, 2023
Purchased my truck over 3 weeks ago. Pre-paid for Paint Protection based on promise of timely follow-up and installation. I have called and texted Junior multiple times with no response Pre-paid for Paint Protection based on promise of timely follow-up and installation. I have called and texted Junior multiple times with no response in the last two weeks. Also spoke to a manager with no follow-up. This is unacceptable having paid for this product More
by Charles
June 30, 2023
Made an appointment. Oil Change w/dealer coupon that included tire rotation, fluid top off, and multi-point vehicle inspection. Service tech reviewed coupon and wrote u Oil Change w/dealer coupon that included tire rotation, fluid top off, and multi-point vehicle inspection. Service tech reviewed coupon and wrote up order. Incorrect Syn oil grade. 27 Pt. free inspection report attached to invoice was for another vehicle (wrong VIN and mileage). Oil filter to engine mount not wiped cleaned after installation of unmarked filter canister. Tire rotation and fluid top off not performed. Did perform tire pressure check. Gave this dealership a second chance from previous work. Service Department lacking in attention to detail on a simple straight-forward service. Unfortunately, they will not earn a third visit. More
by GH
Employees Worked With
Declined to List Service Technician
June 29, 2023
Daniel was incredibly helpful! You should give him a raise because he was clear and communicative and was pleasant to work with. You should give him a raise because he was clear and communicative and was pleasant to work with. More
by WCRAFT1204
Employees Worked With
