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Downtown Toyota-Subaru of Oakland

Oakland, CA

Overview
Employees
Reviews
Vehicles
4.3
3,972 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,972 reviews

January 02, 2023

Friendly, warm, relaxing, reassuring, honest, comfortable, family like, team, flexible, happy, cooperative, helpful, attentive, professional. More

by RLOO07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD (Finance) and Quincy
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January 01, 2023

I have written at length about my criticism. You then send a follow-up message the response to which is designed NOT to be saved. Goodbye. Don DeLaura More

by dondelaura01
Recommend Dealer
No
Employees Worked With
Don't remember. The second to last service person ran up as I was paying and added negative info about tires. What if he hadn't caught this major error?
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January 01, 2023

my visit was to the service center, My experience with service was excellent . I was on time to my appointment I was taken back right away. I waited for the service men. He got me through the process, More

by EMACKEYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2022

Could not fix the problem. Key fob intermittently won’t unlock or start the car More

by GOFFENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2022

Easily agreed on a price over the phone with the sales manager Marlon. When we arrived at the planned time, the vehicle was already moved out of the showroom and on the street where we could inspect it an More

by KSTUBBSPCAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon, Junior, JD
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December 31, 2022

Flat tire; next day returned car; tire went flat at check out; 3rd day needed to replace tire with only 800 miles on it. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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December 31, 2022

Derek did a great job helping us choose our brewer car. He was calm and fair. Everyone was very nice. More

by ANNEINPRAGUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I didn’t talk to anyone in that dept
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December 31, 2022

The quality had fallen steeply. My car keeps having the same issue and I think the department rushes through and does not go through each topic thoroughly. I am still having issues More

by SUSANAQ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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December 31, 2022

Mediocre service was provided, the service team missed several items on the safety inspection, and my car was returned to me with damage that I do not recall being there prior to being serviced. Additiona More

by HANNCURRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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December 31, 2022

They did a fine job and explained what was going on with all the processing More

by ALEX.SMALLMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor
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