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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,972 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,972 reviews

January 12, 2023

My malfunctioning head unit was replaced under warranty in a timely manner. The service advisor was very helpful and kept me informed as promised. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Ok. Just wish they could've fixed my transmission that is under warranty. Left the same way I came...tow More

by LIZADAMS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NAIDARD
January 12, 2023

Scheduled appointment for preventative maintenance and was done on-time, and nice peeps! Parts Dept didn't happen to have an accessory part in-stock I was interested in, but let me know where I could orde More

by Steve B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
January 11, 2023

He was very communicative and helpful during my visit. He made my visit very enjoyable and I would return to this location for future services. More

by SABRINACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

The Subaru service and parts team is the best. The service advisors take the time to explain the work in clear and understandable terms. Thumbs up! More

by Steve S
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Awful communication; always confused. I can’t believe how many bad calls I get, and how hard it is to get good information. More

by GuncleSammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
January 10, 2023

Really quick and simple to understand what’s wrong with your automobile. Fast quick and easy. More

by Amjed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Best knowledgeable service manger in all these year I have my car service anywhere in Bay Area. More

by eastbaybroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

The customer service here was great. I would definitely recommend this dealership to anyone looking for their next vehicle. More

by Erick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio
January 09, 2023

My service advisor and the technician were very helpful in resolving my issue. They kept me in the loop about tge repairs and completed the work ahead of schedule More

by GRAHAMCAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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