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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,969 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,969 reviews

January 14, 2023

The service team are great. Work is done efficiently and very courteously. Only problem is the consistent sales calls while they have your car. More

by john.79.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

I recommend this place to my friends, and the person Hwo help me is very nice and patience More

by Gjman415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

They are always accommodating & love having lyft The customer service is good and all repairs finished on to More

by jpiskitel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
January 14, 2023

Recently had Tacoma serviced. Dealing with Kevin was easy and informative. Great location to where I live...appreciate the shuttle service. More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

The 6 month or 6000 miles service was done timely. Greatly appreciated the quick turnaround afternoon walk-in. Thank You! More

by robt028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Good people to work with. Kept me informed of work being done. Thanks again. I’ll be back. More

by kjhocter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

At my last service visit I ordered a replacement visor for the passenger side of my car and a new rear seatbelt. The dealership was supposed to contact me when the visor and the seatbelt arrive at the dea More

by RMSTURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

I felt overcharged for easy fix. Have been bring my Toyotas for service over the last twenty six years. More

by youandshi150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
January 13, 2023

Made appointment and had to wait 3 hours for an hour service. No coffee or tea in waiting room. More

by richardtclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
January 13, 2023

Every time I use this facility for service the crew are always at hand and greet me with a smile. Very efficient and excellent service. Patrick Learned always straight forward on me and on what I need. I a More

by bolseg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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