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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,973 reviews
July 13, 2023
Part not available for call back issue. Informed when I lucked up after oil change. Some kind of burn or acid scar on front grill,. Not able to remove. Incredibly expensive. Informed when I lucked up after oil change. Some kind of burn or acid scar on front grill,. Not able to remove. Incredibly expensive. More
by margotlyon
Verified CustomerEmployees Worked With
Don’t remember names.
July 12, 2023
This was the easiest dealership I have worked with. I was in and out in 3 hours. Terry and JD were efficient but also made sure that everything was covered at the best price in town. I recommend anyone I was in and out in 3 hours. Terry and JD were efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see Downtown Subaru of Oakland. More
by DIMPLE03KONTHAM
July 11, 2023
Quincy Green and JD Dixon were great. Quincy helped point out the plusses and minuses of the car. JD made the signing of the contract papers and warrantee painless. Overall it was a good Quincy helped point out the plusses and minuses of the car. JD made the signing of the contract papers and warrantee painless. Overall it was a good experience. More
by CSU.CEK
July 11, 2023
Kevin, who works the front counter is always friendly, quick, and helpful when I visit. He makes sure my car is ready when it’s most convenient pick up time quick, and helpful when I visit. He makes sure my car is ready when it’s most convenient pick up time More
by LYDNDANGELO
Employees Worked With
July 11, 2023
Daniel was very knowledgeable, helpful, and pleasant. The service was completed on time and for the estimated price. I’m very happy to have moved to Downtown Toyota for the servicing/maintenance of my The service was completed on time and for the estimated price. I’m very happy to have moved to Downtown Toyota for the servicing/maintenance of my Camry. More
by DOUGLAS.TWAIT
Employees Worked With
July 09, 2023
They diagnosed but were not able to fix my car. After going to this service center for almost 20 years, they didn’t want to give me a ride home while my car was in the shop. That is poor service & After going to this service center for almost 20 years, they didn’t want to give me a ride home while my car was in the shop. That is poor service & poor business practice. Happy to go elsewhere if thats how you treat your customers. More
by DEBBIE36
Employees Worked With
Darrell
July 09, 2023
Service tech, after getting a mechanic inspection of the car, gave me one price over the phone, but when I showed up to pick up the car, he wrote down a smaller amount on the estimate. It gave me the feelin car, gave me one price over the phone, but when I showed up to pick up the car, he wrote down a smaller amount on the estimate. It gave me the feeling he was trying to get a sense how much extra he could charge. I subsequently took it to another shop. More
by louhenry10
Employees Worked With
Oscar Delgadillo
July 09, 2023
We appreciate all the work Downtown Toyota has done on our car. We trust the team. Kevin always recognizes us when we’re there and takes care of us. our car. We trust the team. Kevin always recognizes us when we’re there and takes care of us. More
by JENAFDAHL360
Employees Worked With
