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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,973 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,973 reviews

July 22, 2023

The only reason why I go to this dealership is because of my advisor Kevin Goh More

by LANDRADA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Service department was great. My service writer was great . He explained everything clearly and the time was great. More

by HONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

My customer experience at Toyota Downtown Oakland was excellent. Oscar, Keisha and team took great care of me and my car. More

by christyw09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar, Keisha
July 16, 2023

Friendly and knowledgeable staff. The mechanic and service rep were both willing to talk honestly about which repair was needed and why. Even when I misunderstood how a feature worked More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader, 5 stars for him!
July 16, 2023

Overall, my experience with this Jeff Wiest from Toyota-Subaru of Oakland was exceptional. Their knowledge, friendliness, and professionalism made the purchase of my Land Rover a seamless and satisf More

by Carlos
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Always happy to help. And Kevin goh is the best! And finished on time always. More

by ABBYMELAMED222
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

I needed 2 new keys and fobs. They charged me $720 which I think is way overpriced. Then one of the fobs didn’t work so I had to go back. The service was great just extremely over More

by Oakland51ohyeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

The service and communication with the service department is always great. Everyone is very polite and professional. My only concern is that you don’t have a shuttle service to take people back home anymore. More

by DIANEMONTGOMERY41514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

The communication was incredibly poor. I had to call and go in several times in order get any information and to finally get the work completed took almost 1.5 months (just to replace my r More

by greer wilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the people I worked with are on any of these lists.
July 13, 2023

Left tow hook in car. Didn’t wash car after spending $3k on a fix. Hard to reach on the phone. More

by JONOUYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know employee
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