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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,978 reviews
Verified Customer
July 22, 2021
Service was very efficient. But the Survey is not.The Service was very efficient. But the Survey is not. The service was fairly fast, personnel were good to work with, and even had a sense of humor. Service was very efficient. But the Survey is not. The service was fairly fast, personnel were good to work with, and even had a sense of humor. More
by jmclardy
Employees Worked With
Jimmie, Faisal Zalmy
July 22, 2021
The dealership did a good job the car was. Ready on time. The service writer was friendly and addressed my concerns. All and all a good experience The service writer was friendly and addressed my concerns. All and all a good experience More
by aliciapynn
Employees Worked With
Faisal Zalmy
July 22, 2021
Always nice people willing to explain any issues to me, always get my car back same day and they'll always make time to fit me in or reschedule. always get my car back same day and they'll always make time to fit me in or reschedule. More
by AL
Employees Worked With
Jimmy, Faisal Zalmy
July 21, 2021
Great service. Took care of my warranty items great and for free. They even got me transportation to and from the dealership, would recommend to anyone. Thanks guys! for free. They even got me transportation to and from the dealership, would recommend to anyone. Thanks guys! More
by kgkodachrome1
Employees Worked With
Service Employees
July 21, 2021
I once loved Toyota and was very proud to drive this brand of car. I paid off the car last year and tirelessly tried to get my GAP refund do me with no avail. Thus I have lost respect for the dealership brand of car. I paid off the car last year and tirelessly tried to get my GAP refund do me with no avail. Thus I have lost respect for the dealership. Still like the car but the customer service is no longer the quality it once was. More
by carolynwebb
Employees Worked With
Faisal Zalmy
July 21, 2021
Excellent service and very easy from start to finish. I got an appt right away. They arranged for shuttle service for me. I will go back for my next service. got an appt right away. They arranged for shuttle service for me. I will go back for my next service. More
by Amy
Employees Worked With
Jessy
July 21, 2021
David was really friendly and explained everything carefully. Good communication. I have no complaints except for the price, even though I was told that a 60,000 tune up was going to be pricey! carefully. Good communication. I have no complaints except for the price, even though I was told that a 60,000 tune up was going to be pricey! More
by jlmuschel
Employees Worked With
David
July 21, 2021
Kevin and the team are always very helpful, responsive and creative in looking for ways to address our issues quickly and affordably. They take care of their people. and creative in looking for ways to address our issues quickly and affordably. They take care of their people. More
by DPMADLER
Employees Worked With
Kevin Goh
