Downtown Toyota-Subaru of Oakland

Knowledgeable, friendly, helpful both at intake, explaining possible considerations, efficient and kept me updated, made sure I understood what was being done, billing explained, and efficient deliv explaining possible considerations, efficient and kept me updated, made sure I understood what was being done, billing explained, and efficient delivery More

Kriss was awesome. Gave me a non-bias breakdown of my available options, great analysis of my vehicles status, great service and courteous. I did have to wait a bit when picking up due to lack of communi available options, great analysis of my vehicles status, great service and courteous. I did have to wait a bit when picking up due to lack of communication among the team, but overall good service. More

The service department does a great job of taking your concerns seriously and does everything they can to correctly diagnose your car’s issues. I appreciated having a technician ride along with me to expe concerns seriously and does everything they can to correctly diagnose your car’s issues. I appreciated having a technician ride along with me to experience the issue I was having firsthand. More

Serviceable atmosphere. Though I wish they would follow through on stickers show casing the next appointments. All in all friendly environment. Thanks for your service. through on stickers show casing the next appointments. All in all friendly environment. Thanks for your service. More

They were Polite, Timely and made sure they maintenance my car as if it were their own. They made sure my visit there was great. my car as if it were their own. They made sure my visit there was great. More

I'm so glad that friends referred me to this dealership. My car has presented two serious problems in recent months, and your excellent service department mechanic, Kevin Goh, quickly identified and correct My car has presented two serious problems in recent months, and your excellent service department mechanic, Kevin Goh, quickly identified and corrected both problems. The courtesy drop off and pick up from home is much appreciated, and the complimentary 27 point vehicle inspection, tire rotation, and fluids check assures me that my vehicle is completely safe to drive. I'll be returning in 6 months for a check up. More

The place looks like it’s going to be abandoned. The old service department cleaned your car. Because of the service package I purchased, I have to drive 2 1/2 hours now for service. I’ve now had 3 recalls service department cleaned your car. Because of the service package I purchased, I have to drive 2 1/2 hours now for service. I’ve now had 3 recalls which doesn’t give me confidence any longer in Subaru. Last visit though with David was great. Fastest time ever being in and out. More

Professional friendly informative polite timely I felt comfortable and listened to. Clean and tidy service area. Others willing to help even though assigned person not available comfortable and listened to. Clean and tidy service area. Others willing to help even though assigned person not available More

This job was done on time and they inspected the brakes This job was done on time and they inspected the brakes and top off all the fluids. The staff was very friendly and helpful. I will continue to bring This job was done on time and they inspected the brakes and top off all the fluids. The staff was very friendly and helpful. I will continue to bring my car to the dealership. More

I am pleased at the work done to my vehicle. They were very helpful and gave me courtesy calls about the status of my vehicle. very helpful and gave me courtesy calls about the status of my vehicle. More