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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,973 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,973 reviews

July 30, 2023

Intake was a little slow, but it was a busy morning. After that it went the smoothest I've ever been at a service center. My car was a bit of a problem child, so it took four days, but I've been extreme More

by mark.bigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The oil change was overpriced even with the discount. Overall did a good job but also tried to offer me an extra unnecessary service. More

by jmpantoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Husband and I both have Subarus and have been going to this service center since 2007, including at its prior location. Helpful, knowledgeable staff, quality service, and advice re how to save on costs. More

by Forester Owner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nadir.
July 27, 2023

Very happy with service Will. be coming back for my next service Had a great experience More

by ODELGA992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Fast, friendly, reasonable prices - I’ve had consistently good experiences with this place. Would recommend. More

by jennygarcia887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, Manny Guise, Jennifer
July 24, 2023

Quick, friendly, helpful. Very convenient to make an appointment. The car is always ready on time. More

by BCOHEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Very helpful and generous Gave me good information about possible sale of my car in the future. More

by ANROSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Service center has taken care of our Toyota for 19 years, and is recommended for its quality of work. More

by tfedasz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Rowan
July 23, 2023

Thanks Avery wan was very friendly and helpful full speasaley the front assistant is wonderful I will cam for more services thanks again More

by ALEMAY4725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Despite hundreds of customers, walked into make an appointment, and they remembered my name! Good timing estimates. No unpleasant surprises. More

by smithleroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.